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Van Hyundai
Carrollton, TX
824 Reviews
Van Hyundai is one of the highest volume Hyundai dealerships in the entire nation and our volume allows us to offer clients such as yourself lower prices, the best selection, and a world class service department to take care of your investment for years to come.
If you need help financing the vehicle of your choice, we have fantastic relationships with the best banks in the nation. If you prefer to lease your car, Van Hyundai can help. We never lose a deal because we weren't able to offer a client the very best finance option available for their particular situation, even if you have a few bumps and bruises on your credit. Great rates and great service, that's our promise to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 824 reviews
January 30, 2012
Mr. Chu was exceptional. He was very responsive on the internet and on the phone. Once we arrived at the dealership he gave us his undivided attention. internet and on the phone. Once we arrived at the dealership he gave us his undivided attention. More
by earl0517
Employees Worked With
Thomas Chu and Bryan Hall, Thomas Chu, Bryan Hall
January 26, 2012
Our first opinion of Van Hyundai was awful. Pushy Pushy Pushy! They were the only ones that had the car that we wanted, so we returned to them and gave it a second chance. Stevie was wonderful and low ke Pushy! They were the only ones that had the car that we wanted, so we returned to them and gave it a second chance. Stevie was wonderful and low key. He looked to go the extra mile for us and loved doing business with him. Even after we bought our car and noticed a small scratch on it, he got us in right away and took care of it. Thank you for everything Stevie! More
by nglennh
Employees Worked With
Stevie Van Pelt, Stevie Van Pelt
January 20, 2012
I had an outstanding experience and a very pleased with this dealer. As a single women I have no complaints at this time and don't expect any. I have had the car a year. this dealer. As a single women I have no complaints at this time and don't expect any. I have had the car a year. More
by sandradurgom
Employees Worked With
I bought car in Jan. 2011. Apparently no one received this review. I donot remember who sold me the car. I beleivehe has lfet.
January 20, 2012
I enjoyed working with Brad who made the car buying experience a good one. He answered all of my questions, and I never felt pressured. Everyone at the dealership was very friendly. I received a good p experience a good one. He answered all of my questions, and I never felt pressured. Everyone at the dealership was very friendly. I received a good price for my trade in and my new car. I love my car and will recommend Brad and the dealership to anyone looking to purchase a vehicle. More
by nkl81
Employees Worked With
Brad Dechent
December 29, 2011
Enjoyed working with Tom Chu. He made the auto buying Enjoyed working with Tom Chu. He made the auto buying experience fun. Had the answer to all my questions; was never pushy. Will be happy to recomme Enjoyed working with Tom Chu. He made the auto buying experience fun. Had the answer to all my questions; was never pushy. Will be happy to recommend him and your dealership to my friends. Thanks. More
by brollsr
Employees Worked With
Tom Chu and Brian (finance), Thomas Chu
December 07, 2011
I bought a 2011 Sonata from here back in February. They gave me more then I expected for my trade-in. Everyone was really nice and helpful. I mostly worked with Billy Kelley & he was very knowledgeable, he gave me more then I expected for my trade-in. Everyone was really nice and helpful. I mostly worked with Billy Kelley & he was very knowledgeable, he got me exactly what I wanted. The process was quick (for buying a car). Every time I take the car in for an oil change it's very quick! Ive never had any problems at all. I recommend Billy and this dealership to ALL of my family & friends and when it's time to buy a new car again I will definitely be buying from this dealership! More
by hakins
Employees Worked With
Billy Kelley
November 30, 2011
Eddie Frazier was very helpful before during and after purchase. The people at Van Hyundai were very helpful and went beyond what was required of them. Eddie was very helpful over the phone; we greatly ap purchase. The people at Van Hyundai were very helpful and went beyond what was required of them. Eddie was very helpful over the phone; we greatly appreciate having him drive the car to Rockwall so we didn’t have to fight the traffic. Bryan Hall was very polite, helpful, and did a great job explaining all the warranties and services that were available to us. I would definitely recommend Van Hyundai to anyone looking for a new car. Thank you Van Hyundai for making the purchase of our new car an enjoyable experience More
by tohill2203
Employees Worked With
Eddie Frazier, Bryan Hall, Eddie Frazier, Bryan Hall
November 27, 2011
Great team at Van, made the purchase simple and enjoyable. Financing was made simple, all warranties explained well and first contact at dealership - Fayaz was professional and added a touch of hum enjoyable. Financing was made simple, all warranties explained well and first contact at dealership - Fayaz was professional and added a touch of humor. More
by sam879
Employees Worked With
Tom Titus, Billy, Brian, Fayaz, Bryan Hall, Fayaz Keeshavjee
November 21, 2011
I had brought my 2000 Hyundai Sonata GLS because the car had overheated and there were leaks from radiator hose. Initially the service department said they need to change couple of hoses and flush the coola had overheated and there were leaks from radiator hose. Initially the service department said they need to change couple of hoses and flush the coolant (estimate $500). After they did so, it was told that there is no compression on the motor and timing belt need to be changed(estimate $1100). Finally it was told me that my car engine is gone bad and i will have to put a used engine (estimate $3750). I declined the repair, paid $180 for the non-sense diagnostic done. Towed the car to nearest local mechanic recommended by friends. (Note the car was drive-able when i brought it there). Paid $350 for putting back what all the Van Hyundai Service had uninstalled, changed the radiator hose, serpentine belt (as the hyundai service had taken it off) and coolant. My car is now running fine. I'm not sure what's the reason Van Hyundai Service said my engine has gone bad. My assumptions:- > They are totally incompetent. > They wanted to rip-me off. Either way, I'm am grateful that no further damage was made to the car. More
by jobinthomas
Employees Worked With
Tommy Jordan
