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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

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Employees
Reviews
Vehicles
4.0
5,449 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,449 reviews

May 07, 2026

Albert was very professional and friendly. Also serviced my car timely and was ready as promised. More

by steakdi
Recommend Dealer
Yes
Employees Worked With
Albert Masihi
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May 08, 2026 -

Van Nuys Chrysler Dodge Jeep Ram responded

We are grateful to have earned your business. It's wonderful to hear you were in capable hands with Albert. Thanks for taking the time to leave us a review! - The Van Nuys Chrysler Dodge Jeep Ram Team

May 07, 2026

Elisa uses fraudulent practices to get loans approved. She lies and has actively had two loans out for the same vehicle without the borrower’s approval, even after assuring she would put a stop to her dea More

by peanutbutterscotch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Elisa Zamora Villareal
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2026 -

Van Nuys Chrysler Dodge Jeep Ram responded

This is a concerning review, and I assure you that we take allegations like this very seriously. We want to address any misinformation and ensure our processes maintain integrity—please consider reaching out directly. Thank you, Jonathan Schwartz - General Manager - jonathans@vannuyscdjr.com - (818) 731-4893

May 05, 2026

This was a super easy process. They helped me out and made everything very quick and easy More

by MADDSMILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2026 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for stopping by to leave Van Nuys Chrysler Dodge Jeep Ram a wonderful review!

May 02, 2026

Hector Jr was very helpful and fast service. I am very satisfied with service that day. More

by iedgo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector JR
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May 04, 2026 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the positive feedback! We are glad Hector Jr. provided you with helpful and fast service. We appreciate your satisfaction and look forward to serving you again at Van Nuys Chrysler Dodge Jeep Ram.

May 02, 2026

These guys did not make me very happy. They said the vehicle was ready to pick up. The knew I was driving 3+ hours to get to their dealership. When I got there, the vehicle was not ready, More

by levismith8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Badie Audish
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2026 -

Van Nuys Chrysler Dodge Jeep Ram responded

I'm really sorry to hear about your frustrating experience, especially after making such a long trip. It's disappointing to know that we fell short on communication and meeting your expectations. We certainly aim for better service than this, and I would like the chance to make things right with you. Please give me a call so we can discuss how I can assist you further. Thank you, Jonathan Schwartz - General Manager - jonathans@vannuyscdjr.com - (818) 731-4893

May 01, 2026

Amazing service here highly recommend they are very quick took amazing care of my car washed it and gave it to me clean More

by javidzaddavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2026 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the recommendation and for sharing your positive experience with us, we really appreciate it! It's great to know that you are so happy with our team. See you next time at Van Nuys Chrysler Dodge Jeep Ram!

April 30, 2026

Bad communication, took them almost 7 months to repair my vehicle, they also give false information depending on who you ask, and refused to fix damages that were done in the dealer. More

by hernandezgary1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Payman, Arjang
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May 04, 2026 -

Van Nuys Chrysler Dodge Jeep Ram responded

Gary, I'm really sorry to learn about your frustrations with our repair services. We definitely aim to provide a more timely and communicative service than what you've described here. Let's connect directly so we can better understand the situation and see how we can rectify this for you. Thank you, Hector Herrera – Service Manager – hectorh@vannuyscdjr.com – (909) 449-8987

April 29, 2026

Vahe helped me out. Service was great! I received the car next day and everything was complete More

by armen.a.pogosyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2026 -

Van Nuys Chrysler Dodge Jeep Ram responded

This review means a lot to us! Thank you for choosing Van Nuys Chrysler Dodge Jeep Ram.

April 28, 2026

Worst service department. Hector Jr. will not return calls. All of my issues still have not been resolved More

by HM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hector Jr.
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Apr 29, 2026 -

Van Nuys Chrysler Dodge Jeep Ram responded

We apologize for the lack of communication you've experienced and for your issues remaining unresolved. This is certainly not the level of service we aim to provide our valued guests. Please allow us to investigate this matter further so we can work towards a resolution for you. Would you mind contacting me so we can discuss this further? Thank you, Hector Herrera – Service Manager – hectorh@vannuyscdjr.com – (909) 449-8987

Apr 29, 2026 -

HM responded

Hector, I called you yesterday at 11:25 am and left you a voicemail. You didn't bother to call back. So it appears the lack of communication is consistent throughout your department.

April 23, 2026

Payman and the staff at the service department is a great reason to have this car. They are quick, communicative and kind. More

by sshimosawa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Payman
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Apr 24, 2026 -

Van Nuys Chrysler Dodge Jeep Ram responded

We are glad to hear Payman and our team made your service experience excellent. We appreciate your business at Van Nuys Chrysler Dodge Jeep Ram.

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