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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,322 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,322 reviews
October 24, 2022
Russell Westbrook always makes me feel like I am the number one priority! I would recommend anyone who needs a car or their car serviced to come to Van Nuys russell Westbrook CDJR number one priority! I would recommend anyone who needs a car or their car serviced to come to Van Nuys russell Westbrook CDJR More
by Amanieter
Verified Customer
October 23, 2022
Took wayyyyyy too long… Booked an appointment for a simple oil change. Left the car there went to work out at the gym, came back 2 hours later and the car was still not ready, had to wait an other 35 m simple oil change. Left the car there went to work out at the gym, came back 2 hours later and the car was still not ready, had to wait an other 35 minutes… For an oil change!! Not sure if their was a change in management or something but these past 2 experiences have been horrible… More
by e_gonzalez09
Employees Worked With
Service employee not listed. Usually he’s great not sure what happened this time. He had no clue what was going on when I returned to pick the up my vehicle.
October 22, 2022
I had scheduled drop-off date, but my truck sat for 9 days. They finally diagnosed it on the 8th day and found nothing. Scheduled appointments should be made closer to the diagnostic date. Apart from tha days. They finally diagnosed it on the 8th day and found nothing. Scheduled appointments should be made closer to the diagnostic date. Apart from that my truck was damaged, but unfortunately I didn't notice it until I washed it the next day. Now it's too late to report it. Always take pictures of your vehicle before, and never leave without completely checking your vehicle for damages. Lastly, the service agents need to be more professional. I had to call for updates, and they make you feel like they're doing you a favor. I will never service my truck at this dealer again. More
by Unhappy
Employees Worked With
October 22, 2022
Everyone was so helpful and listened to all my needs. The buying process was super easy and straightforward. I would definitely recommend dealing with Lilly, Santos and Moe. The buying process was super easy and straightforward. I would definitely recommend dealing with Lilly, Santos and Moe. More
by M.Patarino
Employees Worked With
Santos, Lilly, Moe
October 16, 2022
Great communication and easy service in and out. How do you recommended to friends and family How do you recommended to friends and family More
by pmohebi
Employees Worked With
October 16, 2022
Took 2 weeks just to replace my battery,1 week to replace coolant tank.needed competent mechanics and service advisors.It is all about money but not a good service, coolant tank.needed competent mechanics and service advisors.It is all about money but not a good service, More
by Karen
October 16, 2022
Great customer service. Knowledgeable staff with patience and smiley face. I would always visit this dealer with everything. Knowledgeable staff with patience and smiley face. I would always visit this dealer with everything. More
by amakerian
Employees Worked With
Other Employees :
Jonathan Schwartz, Raed Malaeb, Alex Klaumenzer, Ali Chiekh, Rayan Saab
October 15, 2022
great service. the work was efficiently completed and all of the communication was timely. thank you. the work was efficiently completed and all of the communication was timely. thank you. More
by hillel.shamam
Employees Worked With
October 13, 2022
Purchasing the Jeep Compass for my daughter was a great experience. Jose called her when the car she was looking for came into the dealership and the team made the deal happen for us. experience. Jose called her when the car she was looking for came into the dealership and the team made the deal happen for us. More
by deannamigdal
Employees Worked With
Jose Bautista
