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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,323 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,323 reviews
August 31, 2022
Great customer service. My truck was ready in 2 hrs and the order lift at no charge to you. Very helpful My truck was ready in 2 hrs and the order lift at no charge to you. Very helpful More
by vic03sanchez
Verified Customer
August 26, 2022
Great place honestly. Went here from another dodge dealership for my delaminated screen and unlike the first one, i had absolutely no issue here. Hector the service manage Went here from another dodge dealership for my delaminated screen and unlike the first one, i had absolutely no issue here. Hector the service manager said the screen will be arriving in a week(which it did). Was done with the whole thing within a day More
by Kal
Employees Worked With
Hector service manager
August 24, 2022
Ignacio was great, service here is always consistent. Very friendly team working at the service desk. Very friendly team working at the service desk. More
by am
Employees Worked With
August 23, 2022
All of the people in the office were super nice. I got an oil change and tire rotation and they didn’t rotate my tires… i marked them with chalk and checked the pressure before i dropped it off and I got an oil change and tire rotation and they didn’t rotate my tires… i marked them with chalk and checked the pressure before i dropped it off and they were all in the same spot.. dropped my car off at 9am car wasn’t ready until 4. They did pay to Uber me home and sent an Uber to bring me back to the service center though. More
by Phendrix1
August 21, 2022
Worst dealership ever. Bought a brand new 2022 car there and within a month, car broke down on me. Took it in and they said everything was fine. Ended up breaking down on m Bought a brand new 2022 car there and within a month, car broke down on me. Took it in and they said everything was fine. Ended up breaking down on me 7 more times for a total of 8 times. Car was a lemon and when asked for help, they said and I quote “it wasn’t their problem”. No one there knows what they are doing and when I asked to speak with individuals that helped me with my car, they no longer worked there. When confronted them, they made all these promises that were never kept. Ended up getting a lawyer because they never stepped in to deal with the issue. If you want to deal with incompetent people, by all means get your car there. Worst place for customer service!!!!!! More
by Max G
Employees Worked With
Raed Malaeb, Alex Klaumenzer
August 21, 2022
Thanks again for you help Good service . Gracias Hector.I see you soon for my regular sercice Gracias Hector.I see you soon for my regular sercice More
by ismael4
Employees Worked With
