Back

Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

4.0
5,323 Reviews
Contact Dealership

6110 Van Nuys Boulevard

Van Nuys, CA

91401

Directions

By Type

Showing 5,323 reviews

July 09, 2022

Quote for services were not clear and feel ripped off. Dealership services are priced high, but the prices I ended up paying was obscene and wouldn’t have agreed to services if the quote had been provide More

by Jeepgirl
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hector
Jul 14, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We'd like to look into your visit with us to see how we can help. Excellent Customer Service is a core focus at our dealership, so we're surprised to hear there was any issue. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

July 07, 2022

Everyone was helpful and patient. We were able to work out the details without any issues More

by Getbendt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin was our sales person and he delivered the truck to us. , Omar Hernandez, Alex Klaumenzer
Jul 07, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

July 07, 2022

Very easy to work with … experience was painless ! ! Definitely would recommend others to come to this dealership. More

by chevellecjm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Jul 09, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

July 07, 2022

Good dealership well recommend. I’d say go talk to Jesus he’s 10/10 we’ll help you and try to make it happen asap. More

by Joelgalvan189
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus
Jul 13, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

July 06, 2022

Got here early and was greeted by Benny the service attendant, I appreciate that they acknowledge you right away. Everyone is so friendly but Benny was extra helpful and answered all my questions. My c More

by veronica_zamudio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny from service dept
Jul 07, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

July 05, 2022

Dropped off my car for factory recalls. The repair took a few days more than they estimated but I wasn't in a hurry to get my car back so I didn't mind. More

by JUSTINGOSKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

July 04, 2022

Went in to Russell Westbrook to check out the new Grand Cherokee WL models, specifically the Trailhawk. Definitely love the new changes Jeep made. So, had to pull the trigger. Vahe, who greeted me when I More

by ACuculich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vahe Alagulyan
Jul 05, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

July 02, 2022

Easy process & everyone was kind and on top of their game... especially Ara our salesman ! More

by Lauracoury
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ara Kalaidjian
Jul 07, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

July 01, 2022

Very professional and a friendly staff. They go over all the details and helped me with my purchase process. Very happy with my experience. More

by abbylzowidi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zain Moustafa
Jul 05, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

July 01, 2022

Hector was great. Always kept me on the loop as to what was happening with my car. More

by gevaramapaejan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector service manager
Jul 05, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

...
112
...