Back

Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

4.0
5,323 Reviews
Contact Dealership

6110 Van Nuys Boulevard

Van Nuys, CA

91401

Directions

By Type

Showing 5,323 reviews

July 01, 2022

It took a lot time after the problem was identified to find the solution. I did not receive my car for two months. More

by ebrownwhetstone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Rodriguez, Raed Malaeb, Alex Klaumenzer
Jul 05, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. We are dedicated to always improving, so please reach out to us if there is anything else we can assist you with.

July 01, 2022

Great service fast and reliable I purchased and service my vehicle at same location Love it !!! More

by sergesbmw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

June 28, 2022

The service was quick and they were very clear about pricing and items to be done. More

by thejazzmatazz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Payman
Jun 29, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

June 27, 2022

Everything was addressed, repaired, and is now functioning perfectly. They elected to detail my vehicle, i assume because the repair took longer than expected. But, it’s that type of attention alo More

by tony@tonythebassguy.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Payman, Jad
Jun 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

June 26, 2022

Always always and always customer service comes first. Impressive the responsiveness and willingness to help and support customer needs. Very pleased with the service and rapidness More

by jaime.carrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

June 26, 2022

I’m not happy with the service I received. My truck was there 4 days and nothing was done, except my house key getting misplaced off my key ring. More

by dscot_90211
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Asatryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We know your time is valuable and we understand your frustrations regarding vehicle issues. We'd like to look into your visit with us to see how we can help. Excellent Customer Service is a core focus at our dealership.Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

Jun 30, 2022 -

dscot_90211 responded

I only needed a recall air bag replaced. But, I was told it couldn’t be replaced

June 24, 2022

I was referred to this dealership by Chrysler as they had the model/ color car I wanted. I worked with a great salesperson that made the experience really easy and hassel free for me. Would definitely virtua More

by Neene17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Torosian
Jun 24, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

June 24, 2022

Malisima el carro fue entregado en muy mal estado sucio y mal echo el trabajo More

by Karlalove1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Asatryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We know your time is valuable and we understand your frustrations regarding vehicle issues. We'd like to look into your visit with us to see how we can help. Excellent Customer Service is a core focus at our dealership.Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

June 24, 2022

Roger is always a pleasure to work with. ....I will return when service is needed again..... More

by PRETTYDEB2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rogelio Espindola
Jun 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

June 23, 2022

Payman is the best. Always accommodating. Payment always helpful and always keep me informed. The best More

by Ronen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Payman Arjang
Jun 24, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

Jun 24, 2022 -

Ronen responded

sent my 2022 Promaster for Oil Change, and Payman as usual got my driver in and out asap, Thank You

...
113
...