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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

4.1
5,323 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,323 reviews

March 27, 2022

Great inventory and selection. Mo was a knowledgeable sales person but not pushy. Really worked with us on our trade in. Our 3rd dealership visit of the day and definitely the be More

by Mel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

March 27, 2022

It’s only not a 5 star Because it took almost 2 hours to get out of there and my tire pressure light won’t go off. I was there at 7am checked in by 7:07am and out of there right before 9am. The guy that he More

by mrsctoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. We are dedicated to always improving, so please reach out to us if there is anything else we can assist you with.

March 27, 2022

I had to wait a couple weeks for the necessary part, but the actual service only took overnight. More

by carsonmurdy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for trusting us with your business. Please let us know if there is anything else we can help with.

March 27, 2022

Excellent customer service and price. I will refer friends and come back for my next car More

by Shelly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santo
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

March 27, 2022

Very friendly staff. Once my truck was in for Service, Armen kept me updated every step of the way. Thankyou! More

by arlarios79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review! We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

March 27, 2022

Great service great team. This place made the whole purchase so easy so fun and so professional. Recommended More

by joshkfir
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Robles, Omar Hernandez, Shayan Ghelichkani
Mar 27, 2022 -

joshkfir responded

Great service

March 27, 2022

The service time took over 4 hours and that was not estimated. They did not complete everything that I asked to do so had to go back and redo it. Never gave me a walkthrough at my car or washed it like More

by paulrauch94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eddie
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello , We're disappointed to hear you felt your experience was anything but 5-Stars. We'd like to look into your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

March 25, 2022

Excellent customer service. Victor, Jake, and Ross made this experience delightful. It was a very smooth process. Definitely would recommend to friends and family. More

by Lilianfq
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor, Jake, Ross
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

March 25, 2022

This is my fourth 5-star review connected to this dealership and my second about the service department. This is the second time I’ve dealt with my service advisor ARMEN BABUDZHYAN and he’s just ste More

by BRENTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ARMEN BABUDZHYAN
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hi Brent Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

March 24, 2022

Paid $645 for a battery and 2 terminals,still having problems. Returned car told everything was ok and still have same problem. More

by josiahisis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Asatryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Klaumenzer
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello , We're disappointed to hear you felt your experience was anything but 5-Stars. We'd like to look into your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

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