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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,325 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,325 reviews
March 02, 2022
They are very busy, but do get the car serviced within a week. I've had to have the struts worked in 3 times, but the issue was resolved in the end. Overall a good experience. week. I've had to have the struts worked in 3 times, but the issue was resolved in the end. Overall a good experience. More
by Ron T
Verified Customer
March 01, 2022
Everyone was great, best customer service Thank you Daniel, Walid, Mac, & Raed for making it happen. Very happy with my New Jeep Grand Cherokee Limited! Definitely recommend this dealership! Daniel, Walid, Mac, & Raed for making it happen. Very happy with my New Jeep Grand Cherokee Limited! Definitely recommend this dealership! More
by Alrabadyshawki
Employees Worked With
Walid, Daniel, Mac, Raed Malaeb
March 01, 2022
Work experience at a jeep dealer ship ever. Had my car for 3days was supposed to charge the oil. When I picked it up I realized the light was still on and the services were in fact not performe Had my car for 3days was supposed to charge the oil. When I picked it up I realized the light was still on and the services were in fact not performed. Had to crunch it back another day. Total waste of my time while driving a rental I had to pay for. More
by davidt0623
Employees Worked With
March 01, 2022
Horrible customer service. I was lied to about when my truck would be ready. When I picked it up the inside was very dusty. I will never take my truck back there again. I was lied to about when my truck would be ready. When I picked it up the inside was very dusty. I will never take my truck back there again. More
by srjunior11
Employees Worked With
Payman
March 01, 2022
Thank you so much to Raffi for finding a way to get me my dream car!! I ordered the car and had lots of questions throughout the process. Raffi was extremely helpful and patient. He was able to get me the pa dream car!! I ordered the car and had lots of questions throughout the process. Raffi was extremely helpful and patient. He was able to get me the payments I was looking for and it was overall a very pleasant experience. I'm obsessed with my Wrangler 4xE!!! More
by POLINA
Employees Worked With
Raffi Mouchmouchian, Alex Klaumenzer
March 01, 2022
Extremely bummed that it cost almost $1000 just to get a diagnosis on my vehicle and then to find out that a 3 year old vehicle I bought at your dealership with just a little over 120,000 miles on it needs diagnosis on my vehicle and then to find out that a 3 year old vehicle I bought at your dealership with just a little over 120,000 miles on it needs a new motor! I understand that this does not reflect on the dealer’s service department directly but the design of the vehicle itself. A $40,000 car should last more than three years! This will definitely impact my decision to buy a Chrysler/Dodge product in the future! More
by Rwright
Employees Worked With
