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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

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Employees
Reviews
Vehicles
4.0
5,325 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,325 reviews

February 23, 2022

Great service. They were so helpful with everything. I would recommend this dealership to anyone More

by Wehbipetra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan saeb
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Feb 25, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

February 23, 2022

Rear axle break job cost $700 is over charge and radiator repair charge $1600 is overcharge to me especially to senior. I studied $360-400 for break job and $600 for radiator repair which I paid for Nissan More

by goro893
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hector H
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Feb 24, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, There appears to be some confusion around our pricing. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully,

February 22, 2022

Francis was such a nice young man and very helpful as we went through the process. He even delivered our jeep! More

by Kristen.m.matas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis
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Feb 23, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

February 22, 2022

Very long wait times even with scheduled appointment. Poor customer service and lack of communication on services. More

by fg123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Asatryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello , Customer Service is important to us, and we're disappointed to hear you felt you experienced anything but a 5-Stars experience. We'd like to look into your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

February 22, 2022

Great Service was provided. Very professional was lead from start to finish. Thank you so much. More

by vyugov
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Hernandez
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Feb 23, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

February 22, 2022

Oil change as usual, was early at the dealership no problems checking in , left my car there dealer gave me a ride to and from my home to pick up my car back, Payman did a wonderful job. More

by rlisboa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Payman
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Feb 23, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

February 22, 2022

Great Service. They got the job done the same day. Will return for future Service More

by eldwinherrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

February 22, 2022

Service (2 recalls) completed same day. Thank you Armen for requesting Uber for me. Would recommend dealer to friends. More

by dnl57ravenbird
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Armen
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Feb 25, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

February 22, 2022

Very friendly, fast service I would recommend a friends Always trust hector nice guy Excellent service More

by Cesar cebreros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector on service
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Feb 23, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

February 22, 2022

I liked that they are close to my home and I liked the way that I was treated there More

by www.tahoefriedrich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, Mack,Jason
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Feb 23, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

Feb 23, 2022 -

www.tahoefriedrich responded

Thanks again for treating me so well!

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