Van Nuys Chrysler Dodge Jeep Ram

Incompetent, cheating service. Trying to over charge claiming to do work that is not needed. I would never deal with them again. claiming to do work that is not needed. I would never deal with them again. More

Excellent treatment from the very first moment we walked in. Staff was very knowledgeable about all the vehicles in stock. in. Staff was very knowledgeable about all the vehicles in stock. More

Amazing service you went above and beyond to satisfy our needs! Thank you Russell westbrook staff! needs! Thank you Russell westbrook staff! More

They were not helpful, not friendly and did not complete my headlight repair. Also, the ahuttle I signed up for was not available. my headlight repair. Also, the ahuttle I signed up for was not available. More

They sold me a lemon. Battery died before the test drive. There were missing parts to the car, which they were very hesitant to replace. Agent who sold me the car was not knowledgeable about the issues I’ve There were missing parts to the car, which they were very hesitant to replace. Agent who sold me the car was not knowledgeable about the issues I’ve been having with the car.they claim the car is “certified “ yet, the check engine light has come on, the car rumbles and stutters, and tires were low in pressure all 2 weeks after purchasing the car. More

I was quite impressed with my visit, the staff was courteous and on point. Got me logged in immediately and they got me a ride home super quick. Again, impressed with the efficiency of the operation. courteous and on point. Got me logged in immediately and they got me a ride home super quick. Again, impressed with the efficiency of the operation. Pick up was equally smooth. More

Hector is useless but the rest of the team especially Mike is great at their job Mike is great at their job More

Needs Attitude adjustment throughout both vannuys locations. Hard to even make an appointment. Also needs to work on car rental service.. I couldn’t get a rental for 5 day diagnostic. locations. Hard to even make an appointment. Also needs to work on car rental service.. I couldn’t get a rental for 5 day diagnostic. More

The guy the helped me was very kind and helpful. The other men in the office were rude and seemed like they were inconvenienced by even a question. Which not a single person would help me with and state other men in the office were rude and seemed like they were inconvenienced by even a question. Which not a single person would help me with and stated that they weren't helping me if the person I checked in with was busy I'd have to wait until he was free. Honestly he seemed like the only guy working in the office. Terrible experience. I work in health care and just got off a 12 hour shift. I waited almost an hour because every one of the other guys who were just sitting there joking with one another would help anyone waiting. More

Everyone from the sales person to the manager, and the financing department was truly exceptional. I never felt like they had anything but my best interest in mind. I left the dealership feeling very ha financing department was truly exceptional. I never felt like they had anything but my best interest in mind. I left the dealership feeling very happy about everything with regards to my purchase. More