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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,337 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,337 reviews
Verified Customer
December 11, 2021
Best dealership that I have dealt with in the last 30 years. The staff made this a hassle free experience. Santos, Omar and Eric very professional and the BEST customer service ever. I will recommend thi years. The staff made this a hassle free experience. Santos, Omar and Eric very professional and the BEST customer service ever. I will recommend this dealership to all my friends. More
by rodbryant_39
Employees Worked With
Eric-sales Manager, Santos-vehicle delivery, Raed Malaeb, Omar Hernandez
December 10, 2021
We took our Jeep for an oil change and paid $100. Immediately after that, we noticed an oil leak. Called the dealer and took it back for inspection. They found the oil filter housing was cracked and Immediately after that, we noticed an oil leak. Called the dealer and took it back for inspection. They found the oil filter housing was cracked and wanted $2000 to fix it. They denied that they caused the damage, though the car only has 60K miles. Spoke to our mechanic and was told that something like that doesn't just happen on its own. It would have been caused by someone deliberately doing it. The dealer refused to accept responsibility, so we took it to our mechanic, who fixed it for less than half of what the dealer wanted. Stay away from this place! They are in the business of making money, even if it means creating work for themselves. More
by Kevork
Employees Worked With
December 10, 2021
Great customer service they always take care of my ram and they never say No and they never say No More
by jssposada
Employees Worked With
December 10, 2021
Quick if I’m first in line and not late for work Overall Quick if I’m first in line and not late for work Overall helpful and knolwgable biz like peeos Quick if I’m first in line and not late for work Overall helpful and knolwgable biz like peeos More
by Alylas
Employees Worked With
December 09, 2021
Brought my Jeep in for routine maintenance. Vahe and the team at RW were quick, professional, and provided excellent customer service. I highly recommend this dealership to anyone looking to purchase or lea team at RW were quick, professional, and provided excellent customer service. I highly recommend this dealership to anyone looking to purchase or lease a vehicle! More
by Deluccam1
Employees Worked With
Vahe
