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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

4.1
5,337 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,337 reviews

November 16, 2021

They were super efficient, and got my car done in well under the time that they quoted. I’m just sad I didn’t go to you first! More

by nonieshore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arman
Dec 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

November 16, 2021

I have purchased five new cars since 1980 and never enjoyed the experience until my recent purchase at Russell Westbrook. More

by SEAHAWK190
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ara Kalaidjian, Alex Klaumenzer
Dec 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

November 15, 2021

I came for service asking to change the antenna. There was no signal to XM radio or navigation. Service claimed it was not the antenna it was the radio it took them over 45 days to get the radio install i More

by Thomas Anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rogelio espindola
Nov 19, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello Thomas, We'd like to learn the details of your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

November 15, 2021

Armen was attentive and handled my issue after a brief mess up. Easy to deal with. More

by jlfreed80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armen
Dec 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and kind words. We're always ready to make things right if any unforeseen mistake happens. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

November 15, 2021

Because take over a week to fixed And the check engine Because take over a week to fixed And the check engine light back on next day More

by Luis
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Asatryan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello Luis, Our team works as quickly as possible. Unfortunately, we can't start on new jobs before previous jobs are completed. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

November 15, 2021

Excellent customer service, The staff gives very good service and pending if you need anything to help you. More

by Bojorquezgloria3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Ibarra
Nov 15, 2021 -

Bojorquezgloria3 responded

They have quite good prices and help you in everything you need to know about what you are going to buy or are looking for.

November 14, 2021

Armen, from service dept., was an absolute professional. From the moment I walked in, to handing my keys back after my oil change, I was given stellar service. Highly recommend! More

by ARSEN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armen, Raed Malaeb, Alex Klaumenzer
Dec 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

November 14, 2021

I was searching for truck almost 6 months, finally I find my 2019 Ram Rebel in Russell Westbrook, when I talk to General Manager Mr, Reed over the phone , he was on his day off. He gives me the price I was More

by mehrdad raoufi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Hassan, Raffi, Gustavo, Raed Malaeb
Dec 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Congrats on your new ride!! We really appreciate the kind review. Our goal is to ensure customers feel like they received a great deal with a 5-Star customer experience. Thank you for your business and have a wonderful day.

November 14, 2021

Called ahead and was told that the wait wasn’t long for an oil change. Dropped my car off to find out that it was still a 2 hour wait. Pretty disappointed as I didn’t plan on staying for that long. More

by jxrise17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2021

Let’s just say they are ready to make a deal for what fits the customers needs. I showed up at 8pm they took me in even though they were about to close. They helped me find a good deal. And they put thei More

by perezarmando81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan-walid-moe
Nov 13, 2021 -

perezarmando81 responded

Highly recommended

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