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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

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Employees
Reviews
Vehicles
4.1
5,336 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,336 reviews

October 29, 2021

Easy, start to finish. Serviced truck in a timely fashion. Job done well. Thankful and pleased. More

by reds_antiques
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for your business and kind words. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

October 28, 2021

Had a very easy, pleasant sales experience at this dealership, everyone was very helpful and easy to work with. More

by Jfagan31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor, Jason and Jose
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Dec 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Congrats on your new ride!! We really appreciate the kind review. Our goal is to ensure customers feel like they received a great deal with a 5-Star customer experience. Thank you for your business and have a wonderful day.

October 28, 2021

Great customer service. Easy and straight forward. Car ready when they said it would be. Would recommend More

by Quarles
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Benny
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Oct 28, 2021 -

Quarles responded

Verified

October 27, 2021

Good service very good take care of me all the Time will be back for sure More

by Arutyun.varikyan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for your business and kind words. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

October 27, 2021

Charged more on the service then what was told and messaged to us. Didn't know until it was time to pay More

by MAEGANNAVARRO23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Asatryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We know your time is valuable, and apologize for any confusion around pricing. We would like to speak with you in regards to your visit. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

October 26, 2021

Second time purchasing a vehicle from Russellwestbrook and I would recommend to anyone. Jose Bautista was great all the way through my purchasing process. Excellent team Russellwestbrook! More

by JPC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Bautista 💯
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Dec 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Congrats on your new ride!! We really appreciate the kind review. Our goal is to ensure customers feel like they received a great deal with a 5-Star customer experience. Thank you for your business and have a wonderful day.

October 26, 2021

I really like the service because you take care off my vehicle thank you so much More

by Hacienda.1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Asatryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, Thank you for the kind words in your review. It appears you left a negative review on accident. It would mean the world to us if you adjusted your review to reflect the experience you described. Please let us know if we can assist you in any way. Thank you for your business, and we're looking forward to hearing from you. Regards, Russell Westbrook CDJR

October 26, 2021

The best people at fixing ANYTHING wrong on any purchase . Really thankful for them ! And appreciate Selena and John very much for making things right ! More

by chaos88satan157
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selena ,John, Alex Klaumenzer
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Dec 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

October 26, 2021

The dealership was well polite to me that helped me out a great deal and didn't wait long More

by Virgiltate
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Hernandez
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Dec 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for trusting us with your business. Please let us know if there is anything else we can help with.

October 25, 2021

Friendly and good customer service, they call me to let me know that my car was ready. More

by paolo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for your business and kind words. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

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