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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,334 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,334 reviews
October 02, 2021
Rogelio is the best and always his service is a lot better and very nice better and very nice More
by licetti
Verified Customer
October 02, 2021
Excellent yes very nice service very professional very friendly thanks Good customer service I will always recommend your service friendly thanks Good customer service I will always recommend your service More
by ELI04
Employees Worked With
October 01, 2021
Excellent service as always. Every time I take my truck in, it’s a fast and smooth process from the service department. in, it’s a fast and smooth process from the service department. More
by oagalmazyan
Employees Worked With
October 01, 2021
I love my Overland and it's apparent that my service Mgr does too. He always provides me with excellent service that keeps me returning to the Van Nuys location. Thanks Hector 😊 does too. He always provides me with excellent service that keeps me returning to the Van Nuys location. Thanks Hector 😊 More
by jerryhorhn
Employees Worked With
Hector Herrera
October 01, 2021
Not a good experience, part was ordered wrong multiple times, had to physically show up to receive any updates, since no one answers calls nor replies back . Never going back nor recommend. times, had to physically show up to receive any updates, since no one answers calls nor replies back . Never going back nor recommend. More
by Jasi
Employees Worked With
October 01, 2021
My experience was horrible. They are dishonest and ignore their customers’ requests and suggestions. My car has to go back in to another shop now to finish the repairs. their customers’ requests and suggestions. My car has to go back in to another shop now to finish the repairs. More
by sonyalu
Employees Worked With
Rogelio (Roger) Espindola
October 01, 2021
Quick and helpful. Everyone was friendly and greeted me when I arrived. Thorough and efficient. when I arrived. Thorough and efficient. More
by alexyslaure
Employees Worked With
September 30, 2021
My Jeep 2020 has the same problem as 4 month before. Besides that, this service make another error on my vehicle and they convince me going back and force in a second day stated my car is ready and I di Besides that, this service make another error on my vehicle and they convince me going back and force in a second day stated my car is ready and I did miss my job because of this mess they were created, No happy with their service at all! More
by ALLOFMACHEX
Employees Worked With
September 30, 2021
Wasn’t very attentive to me as a customer also didn’t offer a ride home or asked if I needed to be picked up when service was done. Had to ask for my sheet of paper explaining potential work that needs t offer a ride home or asked if I needed to be picked up when service was done. Had to ask for my sheet of paper explaining potential work that needs to be done on my heel as well. Normally they provide that to me without having to ask. Didn’t vacuum or wash the car either after oil change. More
by Andermarv
Employees Worked With
Alex Klaumenzer
