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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

Overview
Employees
Reviews
Vehicles
4.1
5,356 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,356 reviews

October 02, 2021

Agents were very kind and professional. I feel my car is in good hands. Great accommodations with rides to and from dealership. More

by benssis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Payman
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Dec 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for trusting us with your business. Please let us know if there is anything else we can help with.

October 02, 2021

Fast service, great prices and very helpful I would definitely come back and make this long drive More

by Jmacias
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Hernandez
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October 02, 2021

Rogelio is the best and always his service is a lot better and very nice More

by licetti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rogelio
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Dec 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for your business and kind words. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

October 02, 2021

Excellent yes very nice service very professional very friendly thanks Good customer service I will always recommend your service More

by ELI04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 01, 2021

Excellent service as always. Every time I take my truck in, it’s a fast and smooth process from the service department. More

by oagalmazyan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for trusting us with your business. Please let us know if there is anything else we can help with.

October 01, 2021

I love my Overland and it's apparent that my service Mgr does too. He always provides me with excellent service that keeps me returning to the Van Nuys location. Thanks Hector 😊 More

by jerryhorhn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Herrera
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Dec 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for trusting us with your business. Please let us know if there is anything else we can help with.

October 01, 2021

Not a good experience, part was ordered wrong multiple times, had to physically show up to receive any updates, since no one answers calls nor replies back . Never going back nor recommend. More

by Jasi
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Asatryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We apologize for any inconvenience we may have caused. Our goal is to ensure customers feel like we have put their experience above all else. We'd like to look into your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

October 01, 2021

My experience was horrible. They are dishonest and ignore their customers’ requests and suggestions. My car has to go back in to another shop now to finish the repairs. More

by sonyalu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rogelio (Roger) Espindola
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Oct 08, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We apologize for any inconvenience we may have caused. Our goal is to ensure customers feel like we have put their experience above all else. We'd like to look into your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

October 01, 2021

Quick and helpful. Everyone was friendly and greeted me when I arrived. Thorough and efficient. More

by alexyslaure
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

October 01, 2021

They always do a good job. I'm grateful for their professionalism. I will continue to go their for all my services. More

by ImCheleInLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger E
Report | Print
Dec 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

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