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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,356 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,356 reviews
September 30, 2021
My Jeep 2020 has the same problem as 4 month before. Besides that, this service make another error on my vehicle and they convince me going back and force in a second day stated my car is ready and I di Besides that, this service make another error on my vehicle and they convince me going back and force in a second day stated my car is ready and I did miss my job because of this mess they were created, No happy with their service at all! More
by ALLOFMACHEX
Verified CustomerEmployees Worked With
September 30, 2021
Wasn’t very attentive to me as a customer also didn’t offer a ride home or asked if I needed to be picked up when service was done. Had to ask for my sheet of paper explaining potential work that needs t offer a ride home or asked if I needed to be picked up when service was done. Had to ask for my sheet of paper explaining potential work that needs to be done on my heel as well. Normally they provide that to me without having to ask. Didn’t vacuum or wash the car either after oil change. More
by Andermarv
Employees Worked With
Alex Klaumenzer
September 30, 2021
Great customer service. The turn around time was amazing as well as the communication. Great job!!! All around!!! as well as the communication. Great job!!! All around!!! More
by Thecarguyjs
September 30, 2021
The minute you walk in you are swarmed by people asking how they can help you. Everyone is professional and has a caring attitude. how they can help you. Everyone is professional and has a caring attitude. More
by Mike74
September 29, 2021
Shopped from Home! Fast simple, compared offers with dealer Russel Westbrook didn't just beat it but also did it with pleasure. Delivered the car to my house, signed docs and done! New Buying strategy d dealer Russel Westbrook didn't just beat it but also did it with pleasure. Delivered the car to my house, signed docs and done! New Buying strategy done right! Stellar service More
by jcdlt26
Employees Worked With
Chantal Bojorquez, Manny, Mickel Sophoclis, Alex Klaumenzer
September 28, 2021
Great customer service with friendly folks willing to help my car get the service it needs. I was in and out quickly and my car in perfect condition. Special thanks to Armen for the great help! help my car get the service it needs. I was in and out quickly and my car in perfect condition. Special thanks to Armen for the great help! More
by Spartak M
Employees Worked With
September 28, 2021
Awesome staff friendly environment. My sales man Luis was awesome from beginning to end. He was knowledgeable and most of all helpful. It was an awesome experience, i will most definitely recommend this deal awesome from beginning to end. He was knowledgeable and most of all helpful. It was an awesome experience, i will most definitely recommend this dealership to friends and family! More
by Serranodvale58
Employees Worked With
Luis
September 27, 2021
At the dodge dealership they have go customer service went u walked inside they have a big smile went u walked inside they have a big smile More
by Jorge
September 27, 2021
Thank you...Eddie and Russel Westbrook Everything was Thank you... Eddie and Russel Westbrook Everything was Ok.... my car now works like was before. Professional work. Thanks Thank you... Eddie and Russel Westbrook Everything was Ok.... my car now works like was before. Professional work. Thanks More
by SF974
Employees Worked With
Eddie
