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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

4.1
5,336 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,336 reviews

September 04, 2021

It would be better if you are allowed to schedule an appointment to get an oil change instead of first come first serve. The price of the labor doubled since my last oil change less than 3 months ago. More

by JermaineAllen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Armen Babudzhyan
Sep 09, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello , We apologize for any inconvenience we may have caused. Our goal is to ensure customers feel like we have put their experience above all else. We'd like to look into your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

September 02, 2021

Good service and good people thanks Russell Westbrook Chrysler, Dodge on van Nuys. Friendly staff quick service. I will bring my car back here thanks More

by Mike911tow@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior
Oct 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for trusting us with your business. Please let us know if there is anything else we can help with.

September 02, 2021

Terrible service. Never on time. Never informed on what appointment was scheduled. Rude. Lack of initiative. Always a bad experience. I planned on trading my lease in and leasing with this dealership again More

by jacobfranco8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't recall
September 02, 2021

Bady really went out of his way to get the deal done.. Raul always there to help and answer questions we have . Thank Raul and bady for your help. More

by Red57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul
Oct 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

September 02, 2021

Service associate, Got my Mileage wrong About 3,000 Service associate, Got my Mileage wrong About 3,000 miles ! Not very Helpful. In a rush . Never came back in 30 minutes like he said . More

by ANTHONYOLIVEROS78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Asatryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mickel Sophoclis
September 01, 2021

My experience with Russell Westbrook was excellent and I will recommend them in the future. I’m very happy with their service, it exceeded my expectations! More

by TDQ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hector Herrera
Sep 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

September 01, 2021

Very friendly and Payman in service dept. gave me very good service. He was very professional and took care of me very well. Very satisfied. More

by dorisimreh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Payman
Oct 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

September 01, 2021

I am very pleased with the result of my vehicle repair service, And how handle the complicated situation doing the mechanical research of my problems. More

by linton.martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Robles, Alex Klaumenzer
Oct 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for trusting us with your business. Please let us know if there is anything else we can help with.

September 01, 2021

Fast service great customer service organized professional and customer care politeness and most importantly fast service and excellent service and job made me very satisfied More

by Rezasafai2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Klaumenzer
Oct 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for trusting us with your business. Please let us know if there is anything else we can help with.

September 01, 2021

Vahe was great at communicating the extent of the service and worked with us on getting the car back as soon as possible. He sent emails and called to make sure. More

by eg889341
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for trusting us with your business. Please let us know if there is anything else we can help with.

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