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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

4.1
5,336 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,336 reviews

August 31, 2021

It’s has been a good experience every time I go to this dealership to do my service and convenient as well since it opens early on the weekends. More

by ADOLFO.GOMEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

August 31, 2021

horrible, stole from my car and left trash in the back of my jeep when they were only working on my ac. complained and ever got a call back More

by ashleyS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Asatryan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello Ashley, Trust and Integrity are critical for our business. Our team is handpicked to have these traits, so we're disappointed to hear anything was misplaced. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

August 31, 2021

Service was great didn’t have to wait in line for someone to help me. Manager Rogelio was super nice made everything quick and easy :) More

by marissaramos1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rogelio
Sep 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hi Marissa, Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

August 31, 2021

Service reps a courteous, and knowledgable. I came back, thinking something had not been done. My rep addressed it immediately. All ended well. And, I was satisfied with the results. More

by Djski58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dena, great help!!!, Alex Klaumenzer
Sep 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

August 30, 2021

Emmanuel was a great sales person and helped me through the process of getting my Nissan Sentra SR! Ask for Emmanuel when you go there! More

by Guillermo V
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmanuel Solis
Sep 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hi Guillermo, Congrats on your new ride!! We really appreciate the kind review. Our goal is to ensure customers feel like they received a great deal with a 5-Star customer experience. Thank you for your business and have a wonderful day.

August 29, 2021

Luis went above and beyond helping me feel like all of my car needs were met. I would highly recommend him for any car assistance More

by kristinekobe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Zepeda , Alex Klaumenzer
Sep 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for trusting us with your business. Please let us know if there is anything else we can help with.

August 28, 2021

Raffi made the purchase of my charger as seamless as possible. I would definitely purchase another vehicle from Russell Westbrook Chrysler Dodge Jeep Ram of Van Nuys. More

by clipsandfasteners.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raffi
Sep 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

August 28, 2021

The dealership was very professional & very hands on. They had the answers for any questions I had. It was a overall good experience very pleased. More

by jaejaegordon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus
Sep 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

August 28, 2021

Friendly. But I still have the same vibration from 40-50 mph that I had before they balanced and rotated the tires, unfortunately. Hoping they can solve that, but it means another servicing. More

by Cjoiner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for leaving us a review. Feedback like yours is important, so we can continue improving. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

August 28, 2021

Hector was helpful when I took my car in for service. He also helped me make a future appointment to take my car for a noise for my car. More

by raul_arellano89
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector
Sep 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

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