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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

4.1
5,336 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,336 reviews

August 28, 2021

Best dealership for sales. I’ve been to many and this is the most attentive team, accommodates, always follows up and works out a great deal More

by melaniehendel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ara, Jamison , Omar Hernandez, Alex Klaumenzer
Sep 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Congrats on your new ride!! We really appreciate the kind review. Our goal is to ensure customers feel like they received a great deal with a 5-Star customer experience. Thank you for your business and have a wonderful day.

August 27, 2021

Service department is slow, held our car for a weekend with no work done to it and drastically over charges. They quoted us over $2100 for brake repairs, we got the same work done for $750. More

by Alena52603
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Asatryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We apologize for any inconvenience we may have caused. Our goal is to ensure customers feel like we have put their experience above all else. We'd like to look into your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

August 27, 2021

The Team was awesome and courteous getting me in and out as quickly as possible. My car was even ready when I got there, car washed and tank full. Thanks guys. More

by priscilla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo and Saab
Sep 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

August 26, 2021

Héctor Herrera made the process easier by keeping my truck for some days to get parts repair,. He was able to prove a car rental as well And communicated of any change if needed to my dodge 1500 ram More

by chavela4x4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Herrera
Sep 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for trusting us with your business. Please let us know if there is anything else we can help with.

August 26, 2021

This jeep diagnosed 9000$ worth of repairs. When I brought it to another mechanic they were blown away with only 2k to fix this up. More

by Unanimous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Asatryan
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2021

Benny was very helpful in getting the service written up efficiently. The repair took a little longer than I had expected, but everything came out fine and the cost was as projected upfront. More

by gbross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny M
Sep 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for trusting us with your business. Please let us know if there is anything else we can help with.

August 26, 2021

Once you purchase a vehicle from there you are like family. They really take care of you with integrity, professionalism and consistency. I would recommend. More

by focusonti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armen
Sep 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

August 25, 2021

Fast and convenient service. Payman was very helpful in addressing the issue with my Jeep. He was able to get it serviced in a timely manner. More

by jmaxfitness1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Payman
Sep 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

August 25, 2021

Eddie is always a great contact and always extremely helpful and honest!! He’s always friendly. Mike was also very welcoming and assisted me right away and also very kind and friendly! Greatly a More

by susanagarcia163
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vahe Eddie
Sep 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

August 25, 2021

Great customer service, honored the price I paid for my last oil change and didn’t give me a hard time, just wish my brakes didn’t keep squeaking More

by joshhoffenberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rogelio
Sep 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

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