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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

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Employees
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Vehicles
4.1
5,337 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,337 reviews

February 01, 2024

Had some fleet vehicle issue while doing service around the area and they took care of me without hesitation. Will definitely take my van service here next time More

by christian.canlas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Christian - We're glad to know we could assist with your fleet vehicle issue at Van Nuys Chrysler Dodge Jeep Ram. Looking forward to serving you again in the future if needed!

January 30, 2024

Lier’s, false advertising. Tried to add an additional $2000 to the sale of the car. Tried to push me into a high interest loan so they could make money on the loan. More

by Kirt_allen25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ara
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Feb 01, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Kirt, I'm sorry to read about your experience. We strive for transparency and fairness in all our transactions and prices, so it's concerning to see we've left the wrong impression. If you're open to discussing this further, please reach out directly. I'd like a chance to address any misunderstandings or concerns you may have had during your visit. Thank you, Jonathan Schwartz - General Manager - jonathans@vannuyscdjr.com - (818) 731-4893.

January 30, 2024

Very helpfull service personal, answer all my questions. Service was fast, didnt have to wait long. More

by jcfigueroa1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

We are so pleased to hear your service visit went smoothly! Thank you for sharing and leaving Van Nuys Chrysler Dodge Jeep Ram a five-star review.

January 28, 2024

Very unprofessional and disappointing experience I was promised over phone for a deal and asked me to stop by dealership, but once at dealership while equation changed when they presented new numbers. More

by rajagopalsn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Omar , Sagar, Eric
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Feb 01, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

I'm sorry to hear about your experience. We always aim for transparency and professionalism, so it's disappointing that you felt this was not the case during your visit. I understand how frustrating changes in a deal can be, and I would like to address this with you. Please reach out directly so we can discuss this further and hopefully find a resolution together. Jonathan Schwartz - General Manager - jonathans@vannuyscdjr.com - (818) 731-4893

January 28, 2024

Sal and Jesus were very friendly and helpful. They made buying a car very easy. More

by rthompson526
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal, Jesus
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Jan 29, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

The team at Van Nuys Chrysler Dodge Jeep Ram loves seeing great reviews! Thank you!

January 20, 2024

Consistency in service and the staff at the service department are very good and easy to work with. More

by johnanthony225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payman Arjang
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Jan 22, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for the review! We appreciate the kind feedback and hope to see you again at Van Nuys Chrysler Dodge Jeep Ram. Safe travels!

January 18, 2024

Great communication, alignment was taken care of quicker than expected. Always a pleasure doing business here More

by cristianjuarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vahe
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Jan 18, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Cristian, we're glad to know your alignment service was completed ahead of schedule at Van Nuys Chrysler Dodge Jeep Ram. Thanks for the positive feedback and for choosing us!

January 16, 2024

Really clear and really helpful Good manners and really on top of it Patient . More

by matteo_riccioni
Recommend Dealer
Yes
Employees Worked With
Jose B
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Jan 16, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the Van Nuys Chrysler Dodge Jeep Ram team. Drive safely, and we hope to see you again down the road!

January 16, 2024

No information , no follow up , kept my gladiator two weeks waiting on parts at the dealership ? More

by lrtdrd
Recommend Dealer
No
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Jan 22, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

I'm sorry for any inconvenience caused as a result of the delivery delays. We aim to keep our customers informed and updated, and it sounds like we dropped the ball here. I would like to step in and offer my assistance - please contact me on my direct line when you have a moment. Thank you, Mike Asatryan - Director of Fixed Operations - mikea@vannuyscdjr.com - 818-423-6255

January 15, 2024

They provide good service, but if the price is a little low, it will be very good More

by tomkarapetian
Recommend Dealer
Yes
Employees Worked With
Benne
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Jan 15, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for sharing your feedback with us. At Van Nuys Chrysler Dodge Jeep Ram, we strive to keep our pricing fair and reflective of the top-quality service we provide and we hope you'll continue to choose us for miles to come!

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