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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,373 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,373 reviews
March 11, 2021
Brought my JLUR 2021 to fix tire fill alert system on uconnect took 5days for them to give me an answer on what was the issue, 2 days without any loaner , came back in 5days and they said new radio was uconnect took 5days for them to give me an answer on what was the issue, 2 days without any loaner , came back in 5days and they said new radio was ordered, waited 3days , waited another 3days, up to now the tire fill alert system still not working.. More
by sumulongr
Verified CustomerEmployees Worked With
Hector
March 10, 2021
Payman was wonderful to work with. His communication was great. Worked magic and got our car done earlier than expected Car was returned washed which was really appreciated great. Worked magic and got our car done earlier than expected Car was returned washed which was really appreciated More
by ALISCHUMER
March 10, 2021
The team at Westbrook really helped me out and put me in a truck I wanted for over TWO YEARS!!! Omar is a stand up guy and was up front the entire process. Prices are great and customer service was top notc a truck I wanted for over TWO YEARS!!! Omar is a stand up guy and was up front the entire process. Prices are great and customer service was top notch!! Very busy though but that’s to be expected with the prices they have. Very happy!! More
by JAYWORKMAN35
Employees Worked With
Raed Malaeb, Omar Hernandez
March 10, 2021
Mr Ivan Antonio, sales associate was very thorough and helpful in shopping for a Jeep. Staffing overall were cooperated to work with us in purchasing a Jeep. helpful in shopping for a Jeep. Staffing overall were cooperated to work with us in purchasing a Jeep. More
by ANGELORIVR
Employees Worked With
Ivan Antonio
March 10, 2021
They have very friendly staff. Ivan Antonio was great she was able to help me trade in my calendar for a charger she was flexible with me it was great. I recommend this place was able to help me trade in my calendar for a charger she was flexible with me it was great. I recommend this place More
by Lazarovanessa67
Employees Worked With
Ivan Antonio
March 10, 2021
Osiel and Jose helped me get my second car at this dealership. Made my dad and i feel Immensely comfortable with my payments and even helped me out getting a better insurance for my vehicle. dealership. Made my dad and i feel Immensely comfortable with my payments and even helped me out getting a better insurance for my vehicle. More
by anahicruz1992
Employees Worked With
Osiel and Jose
March 10, 2021
Love the staff, love the service, but now that my warranty is expired and I'm required to pay for routine maintenance, I see the services are expensiiiive. warranty is expired and I'm required to pay for routine maintenance, I see the services are expensiiiive. More
by donnahodges
Employees Worked With
March 09, 2021
Treated like garbage in the beginning by sales. Waited almost 7 hrs. Promises were made and not kept. Short cuts were made in order to make deal go by faster. almost 7 hrs. Promises were made and not kept. Short cuts were made in order to make deal go by faster. More
by ccsinger1
Employees Worked With
Mickel Sophoclis
March 09, 2021
Great service mike was great and was helpful with everything including additional info on services among another things at russel west brooks dealership in van nuys everything including additional info on services among another things at russel west brooks dealership in van nuys More
by johannmontoya
Employees Worked With
March 07, 2021
I have a Jeep Cherokee 2015 and I went for the 60000 service: Left with 1 flat tire, big noice on my AC and one seat all the way down liked somebody was taking a nap. service: Left with 1 flat tire, big noice on my AC and one seat all the way down liked somebody was taking a nap. More
by Ccerisola
Employees Worked With
Hector
