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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

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Reviews
Vehicles
4.1
5,337 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,337 reviews

December 29, 2023

They called back when my truck was diagnosed and let me know when the parts were coming More

by COLELOPEZ75
Recommend Dealer
Yes
Employees Worked With
Vahe
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Dec 29, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We hope to see you again at Van Nuys Chrysler Dodge Jeep Ram!

December 29, 2023

Recall appointment was scheduled fast and repair was made on time. I appreciate your manager Payman for his work with me. He is professional and very knowledgeable! More

by ZHANAT.KARATAY
Recommend Dealer
Yes
Employees Worked With
Payman
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Dec 29, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Zhanat, we're glad to know your recall appointment went smoothly and on time! Payman will be pleased to read your kind words. Thanks for choosing Van Nuys Chrysler Dodge Jeep Ram!

December 29, 2023

Easy to reach and talk to very helpful Great response, honest available via text or phone call More

by chris@first2respond.com
Recommend Dealer
Yes
Employees Worked With
Payman
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Dec 29, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We appreciate your support and hope to see you again at Van Nuys Chrysler Dodge Jeep Ram!

December 29, 2023

Very professional and excellent service. I appreciate the time and excellent service I received for my car. More

by Moonrise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2023 -

Moonrise responded

Very professional and excellent service. I appreciate the time and excellent service I received for my car.

Jan 02, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for leaving Van Nuys Chrysler Dodge Jeep Ram a five-star review! We are thrilled that your service visit went smoothly from start to finish. See you down the road, and drive safely!

December 28, 2023

Quick and efficient. Communication was open an friendly and honest I enjoyed the experience and would bring my car back again More

by kitty.tomblin
Recommend Dealer
Yes
Employees Worked With
Eddie
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Dec 28, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're glad to know you had a quick and efficient experience at Van Nuys Chrysler Dodge Jeep Ram! We appreciate your feedback about our open, friendly communication. Looking forward to seeing you again for future service needs!

December 28, 2023

It was good experience They provided good service and I received a courtesy ride back to My home through Uber which I appreciated More

by sandarae
Recommend Dealer
Yes
Employees Worked With
Benny
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Dec 28, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for choosing Van Nuys Chrysler Dodge Jeep Ram! We're glad to hear the service went smoothly and the courtesy ride was a bonus for you. Until next time, drive safely!

December 25, 2023

The best service department ever! Excellent service received. My vehicle was fixed quickly. This is the best service department ever! More

by wastanley15
Recommend Dealer
Yes
Employees Worked With
Hector Herrera
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Dec 26, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for the glowing review! We're delighted to know that our service department at Van Nuys Chrysler Dodge Jeep Ram lived up to your expectations. Drive safely out there!

December 24, 2023

Very professional and easy going Benny was very professional. He helped me with everything I needed and was certainly easy going More

by Wehbipetra
Recommend Dealer
Yes
Employees Worked With
Benny
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Dec 26, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're glad to know Benny provided you with the professional and smooth service we strive for at Van Nuys Chrysler Dodge Jeep Ram. Thanks for sharing your experience!

December 24, 2023

charging 3% because I payed by Credit Card ? When the majority of ppl using credit card to settle this type of operation , that’s unacceptable . More

by gtavoleone
Recommend Dealer
Yes
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Dec 25, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're sorry to learn about your disappointment with the credit card charge. We understand how this could be frustrating and we'd like to discuss it further with you. Please feel free to reach out so that we can better address your concerns directly. Thank you, Jonathan Schwartz - General Manager - jonathans@vannuyscdjr.com - (818) 731-4893

December 22, 2023

Great customer service and a very quick process Hector got me in and out no time at all. Very good service appointment More

by robin.rubinstein
Recommend Dealer
Yes
Employees Worked With
Hector
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Dec 22, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Robin, it's great to know that Hector and our team at Van Nuys Chrysler Dodge Jeep Ram provided you with efficient and professional service. Thanks for the positive feedback!

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