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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,458 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,458 reviews
February 01, 2021
Everything was done well. Had no issues and everyone was nice and kept me updated on the status of the work being done on my car. nice and kept me updated on the status of the work being done on my car. More
by raymack99
Verified CustomerEmployees Worked With
February 01, 2021
This dealer is awesome Alex from the service center was so great he took care of my vehicle and had a back to me thanks t u so great he took care of my vehicle and had a back to me thanks t u More
by SAMMURADYAN
February 01, 2021
Salesman needs to work on communicating with potential customers instead of walking around not approaching and approaching and not coming back. Omar was great. B customers instead of walking around not approaching and approaching and not coming back. Omar was great. B More
by PRINCETONGAUTREAUX
Employees Worked With
Omar Hernandez
January 31, 2021
Great customer service, all around great experience. Mike with very responsive and extremely helpful. Anytime I had a question he was quick to respond. 10/10 with very responsive and extremely helpful. Anytime I had a question he was quick to respond. 10/10 More
by Joshleyva3
Employees Worked With
January 31, 2021
This place has great customer service, worked with me in every way and I highly recommend anyone that’s looking for any dodge products to go to this store . Thank you guys every way and I highly recommend anyone that’s looking for any dodge products to go to this store . Thank you guys More
by DOUG2392
Employees Worked With
Mickel Sophoclis, David Flores
January 30, 2021
I waited 5hrs 30 min he said it’s gonna take 3 or 4 hrs Thera was a no coffe in wating area all over experience wasn’t good Thera was a no coffe in wating area all over experience wasn’t good More
by Singh
Employees Worked With
January 30, 2021
Roger is absolutely top of the team! He kept me in the loop the entire time and treated me as a top client. When I picked up my vehicle he throughly went over what was done for the repair as well as what loop the entire time and treated me as a top client. When I picked up my vehicle he throughly went over what was done for the repair as well as what the next steps are. More
by DF
Employees Worked With
Roger service department
January 30, 2021
I love the customer service I received here at Russell Westbrook Chrysler Jeep Dodge Van Nuys...Alex K was very nice and down to earth and very helpful and he let me know everything I needed to do concern Westbrook Chrysler Jeep Dodge Van Nuys...Alex K was very nice and down to earth and very helpful and he let me know everything I needed to do concerning my Jeep. I appreciate him making me feel comfortable. Thank you. Everyone that I have dealt with here is always nice. Satisfied Customer 😊Theresa H More
by Theresa H.
Employees Worked With
Alex K
January 30, 2021
Me gusta el servicio son amables respetuosos puntuales , profesionales , servicio de calidad estoy muy satisfecha de a ver comprado el jeep alli excelente servicio lo recomiendo les doy un 10 plus gracias . profesionales , servicio de calidad estoy muy satisfecha de a ver comprado el jeep alli excelente servicio lo recomiendo les doy un 10 plus gracias . More
by iezuniga62
Employees Worked With
January 30, 2021
Payman is wonderful! He’s knowledgeable, responsive, polite and a pleasure to do business with. He enjoys what he does and it’s shows in how he treats his customers. You have GEM polite and a pleasure to do business with. He enjoys what he does and it’s shows in how he treats his customers. You have GEM More
by Dinat
Employees Worked With
Payman
