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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,458 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,458 reviews
January 30, 2021
Great experience , great group of guys working there. Fast and easy no run around will be back some day. Also some of the best prices in town. Fast and easy no run around will be back some day. Also some of the best prices in town. More
by Luisrosio8
Verified CustomerEmployees Worked With
Jason Farhat
January 30, 2021
My Service Advisor, Payman Arjang, was just awesome. He was humble and kind, friendly and helpful, knowledgeable and professional! Payman took care of my Jeep repairs excellently. I was very appreciative a was humble and kind, friendly and helpful, knowledgeable and professional! Payman took care of my Jeep repairs excellently. I was very appreciative and happy with my service experience. I would rate Payman at five (5) stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️, hands down! Payman is a great employee, and takes pride in his work. The dealership is lucky and fortunate to have a Service Advisor like Payman working for them. I wish him all the best! More
by humanamedgroup
January 29, 2021
Drew was awesome, he sold me a wrangler Willys. However Drew was awesome, he sold me a wrangler Willys. However I’m very disappointed in finance. I’ve been trying to get ahold of someone in the departm Drew was awesome, he sold me a wrangler Willys. However I’m very disappointed in finance. I’ve been trying to get ahold of someone in the department for three days and have not yet been connected. More
by Zwainp
Employees Worked With
Drew
January 28, 2021
I was in the market for a previously owned Mercedes sl 550 that Russell Westbrook advertised on CarFax cars for sale, I called, speaking to Ivan Antonio, verifying the availability & the $61K Nationally a 550 that Russell Westbrook advertised on CarFax cars for sale, I called, speaking to Ivan Antonio, verifying the availability & the $61K Nationally advertised sale price, when he asked about financing it, I stated I was paying cash. Next, I received a text, that at that price they expected a buyer to finance so they can add items to inflate the price in order for them to make a profit. I sent in my check for $61K asking them to add the incidental fees, ie Documentary fee, electronic filing fee, etc. Then, all communication stopped, I texted Ivan 10 times & emailed his sales manager twice. I filed a complaint with Carfax & intend on filing a complaint with the California Attorney General. These people are CROOKS, THIEVES that prey on unsuspecting hard working folks. They have a list of fraudulent charges to run your payments up. If you see anything advertised by this dealership, RUN don't walk away. If you shake hands with a salesman or sales manager, COUNT YOUR FINGERS! More
by gasclass
Employees Worked With
Ivan Antonio, Sales Manager would not disclose identity.
January 27, 2021
The dealership is awesome! Special mention to Payman who happens to be a service consultant. Very efficient guy and was on top of the client’s needs. happens to be a service consultant. Very efficient guy and was on top of the client’s needs. More
by bethguillen
Employees Worked With
Payman of service dept.
January 27, 2021
This was my First schedule service. The service was prompt and I was offered an Uber ride home while I waited which was much appreciated! prompt and I was offered an Uber ride home while I waited which was much appreciated! More
by QCDAWKINS
Employees Worked With
January 27, 2021
My experience was good the sales person that helped me My experience was good the sales person that helped me was very courteous and try to make sure I was able to get what I needed. It took longer than I My experience was good the sales person that helped me was very courteous and try to make sure I was able to get what I needed. It took longer than I had anticipated or wanted however overall the experience was well and I would recommend others to your location More
by 1sisterpastor
Employees Worked With
Sia Raissian
January 27, 2021
After comparing prices with different dealerships for pricing in service I wouldn’t recommend it. It’s overpriced and the time was too long for service pricing in service I wouldn’t recommend it. It’s overpriced and the time was too long for service More
by joseruiz1818
Employees Worked With
January 26, 2021
Very good customer service. Had the vehicle I asked & wanted. Mickel in finance was AWESOME! He was very patient with my wild 3 year old. wanted. Mickel in finance was AWESOME! He was very patient with my wild 3 year old. More
by solmedo
Employees Worked With
Christian, Mickel Sophoclis
