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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

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Employees
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Vehicles
4.1
5,337 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,337 reviews

December 21, 2023

Great service Payman is the best service advisor I will see you on my next service More

by diazhuntram1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payman
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Dec 22, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're so glad you enjoyed working with our team! We appreciate your business and look forward to seeing you again for another great service at Van Nuys Chrysler Dodge Jeep Ram!

December 20, 2023

Great from beginning to end. Quick and efficient! My rep Junior was also kind which quiet honestly is hard to find at dealerships More

by marilynm10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior
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Dec 20, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're so glad to know that your experience with Junior and our team at Van Nuys Chrysler Dodge Jeep Ram was efficient and enjoyable. We appreciate the kind words. Thank you for choosing us!

December 18, 2023

Professional knowledge, excellent service, reasonable prices and great customer service . I will recommend to my friends. More

by SARZAKIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payman
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Dec 19, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

We appreciate your positive feedback and recommendation! It's great to know you found our service at Van Nuys Chrysler Dodge Jeep Ram top-notch. We look forward to seeing you and your friends again down the road!

December 15, 2023

Very professional, very honest and knowledgeable Very present to work with Just because of him, I'm coming to the dealership for service More

by ROBERTKHOD
Recommend Dealer
Yes
Employees Worked With
Benny
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Dec 15, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Robert, we're delighted to know you had a positive experience at Van Nuys Chrysler Dodge Jeep Ram. We appreciate your trust in us for future services!

December 15, 2023

I have been a customer here for over 6 years with 2 leases and 1 purchase. I have always had the best experiences with both the sales and the service departments. More

by a-rod220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ara in sales,elaina in finance and Benny in service are all wonderful , Alex Klaumenzer
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Dec 15, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're so glad to know you've had consistently great experiences with our sales and service departments at Van Nuys Chrysler Dodge Jeep Ram over the years. Thanks for your loyalty, we look forward to serving you in the future!

December 15, 2023

Manager from service email me and I email back and never got a respond. I asked twice to check on sound on break pedal and was not fixed or follow op More

by mkmurillo69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Asatryan
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

I'm sorry to read about your experience with our service department. We aim for prompt and thorough communication, so it's disappointing to learn we've missed the mark here. I'd like to personally assist you in resolving this issue regarding your brake pedal sound - please reach out at your earliest convenience. Thank you, Mike Asatryan - Director of Fixed Operations - mikea@vannuyscdjr.com - 818-423-6255

December 14, 2023

Payman communicated clearly, easily, and explained all of our options and needed work directly to us from the beginning. He kept us informed and up to date during the entire process. I very much trusted and More

by skibrick
Recommend Dealer
Yes
Employees Worked With
Payman Arjang
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Dec 14, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're so glad to know that Payman and our team at Van Nuys Chrysler Dodge Jeep Ram provided you with clear communication and trustworthy service! It's great to see your vehicle repair turned out well. We look forward to serving you for many years ahead. Thank you!

December 13, 2023

Rashid was awesome. Right off the bat he greeted my husband and I, and got us started quickly. what I valued the most is that he's a very honest salesman! I work in the More

by Stacey Henriquez
Recommend Dealer
Yes
Employees Worked With
Rashid
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Dec 13, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Stacey, it's fantastic to know that Rashid provided you with such a positive experience at Van Nuys Chrysler Dodge Jeep Ram. We appreciate your recommendation and we're delighted you're enjoying your new car!

December 13, 2023

worsed dealership ever Ana from sales is horrible and it took a month to get a second key and the management suck they’re good at getting you to sign after that everybody washes their hand once the sale is More

by CARMELO_RUTH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Armenak Galstyan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Asatryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Alvarado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Badie Audish
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ana, Rene Robles, Jonathan Schwartz, Alex Klaumenzer, Rayan Saab, Walid Benterki
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Dec 19, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Carmelo, I'm really sorry to read about your experience. We aim for excellent customer service and it seems we fell short in this instance. It's important that our customers feel valued even after the sale is completed so hearing otherwise is concerning. If you're open to discussing this further, please reach out directly at your earliest convenience - I'd like to help make things right if possible. Thank you, Jonathan Schwartz - General Manager - jonathans@vannuyscdjr.com - (818) 731-4893

December 13, 2023

I'd rather not. Junior was great, we can leave it at that. No thank you. More

by outlawjcm
Recommend Dealer
Yes
Employees Worked With
Junior
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Dec 19, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback. We are always working to improve, so if there is anything else I can help with, or you have any ongoing concerns, please reach out directly. Thank you, Mike Asatryan - Director of Fixed Operations - mikea@vannuyscdjr.com - 818-423-6255

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