Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Had a great experience, had an unexpected tow and was met by a friendly staff following CoVid guidelines. They hired me an a uber to get to work and called me promptly when my vehicle was repaired. To my sur by a friendly staff following CoVid guidelines. They hired me an a uber to get to work and called me promptly when my vehicle was repaired. To my surprise they had given my Jeep a bath and explained in detail what they did to fix my issue. I was very impressed! More
The process is pretty good besides your overpriced labor. The representative was amazing but I am Not satisfied with dealer prices. Once again the rep was good but I feel Scammed by the dealer prices The representative was amazing but I am Not satisfied with dealer prices. Once again the rep was good but I feel Scammed by the dealer prices More
Was a bit slower than I had hoped but overall quality service. Took about 2hrs for an oil change. I was the first appointment of the day. service. Took about 2hrs for an oil change. I was the first appointment of the day. More
Excellent service by Walid. We made and appointment and were well received as soon as we got there. He was ready for us and very helpful throughout the whole process. He advocated for us and also gave us e were well received as soon as we got there. He was ready for us and very helpful throughout the whole process. He advocated for us and also gave us enough space to make our own personal decisions. More
I’m extremely happy that I came to Russell Westbrook in Van Nuys! Buying a Jeep has always been a dream and Christian made it come true. He was really professional and answered every question I had. The ma Van Nuys! Buying a Jeep has always been a dream and Christian made it come true. He was really professional and answered every question I had. The management team Laso and Erick were so nice and attentive... they made sure to help me out and get a great deal’n More
Back in 2020 he gave a amazing deal on a Dodge Charger 2019! Couldn’t believe it. It was too good to be true but he came thru. Today we wanted to refinance our vehicle and Mickel came thru with another pe 2019! Couldn’t believe it. It was too good to be true but he came thru. Today we wanted to refinance our vehicle and Mickel came thru with another perfect deal! Amazing person! Honestly just amazing! 2nd time he impressed me. More vehicles coming thru forsure going back to him. More
Very professional, my vendor Rene, is a good sales guy all the information was correct for sure I will come back if a need another car or if I have to refer somebody else. all the information was correct for sure I will come back if a need another car or if I have to refer somebody else. More
We had some questions regarding the 2 grand Cherokee Jeeps that we just purchased on Jan from Patrick/Rodrigo team and Patrick was responsive and available to assist with the same care he sold us the Je Jeeps that we just purchased on Jan from Patrick/Rodrigo team and Patrick was responsive and available to assist with the same care he sold us the Jeeps. We appreciate his same great customer care he offered us. His complete knowledge of the cars and attention to detail is very much appreciated. Good job Patrick and Shayan! We now know what the light does. Thanks again. More
One things is consistent which is poor customer service. Every time I bring my car in there is an issue with customer service. Most of the time it’s lack of follow through and under delivery of service. Thi Every time I bring my car in there is an issue with customer service. Most of the time it’s lack of follow through and under delivery of service. This time they are missing records which I knew would happen at time of lease purchase. I bought additional package to include oil change and maintenance plus the jeep wave was included. Anyways they of course say they have no record of my purchase of the maintenance package. So it’s an ongoing issue and when I call they transfer me around and around and I never get through to anyone. The only reason I a deal with them is because my maintenance package. After this lease I will not use them ever again. More
Service rep. was very patience and respectful. They did all they could to repair the issue. The issue seemed remedied. Though my gas mileage was suspicious. all they could to repair the issue. The issue seemed remedied. Though my gas mileage was suspicious. More






