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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

4.1
5,458 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,458 reviews

January 26, 2021

Had a great experience, had an unexpected tow and was met by a friendly staff following CoVid guidelines. They hired me an a uber to get to work and called me promptly when my vehicle was repaired. To my sur More

by Fineartlori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2021

The process is pretty good besides your overpriced labor. The representative was amazing but I am Not satisfied with dealer prices. Once again the rep was good but I feel Scammed by the dealer prices More

by DarnellMartin1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2021

Was a bit slower than I had hoped but overall quality service. Took about 2hrs for an oil change. I was the first appointment of the day. More

by t_demorest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2021

Excellent service by Walid. We made and appointment and were well received as soon as we got there. He was ready for us and very helpful throughout the whole process. He advocated for us and also gave us e More

by SMEDINA0017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walid
January 25, 2021

I’m extremely happy that I came to Russell Westbrook in Van Nuys! Buying a Jeep has always been a dream and Christian made it come true. He was really professional and answered every question I had. The ma More

by Jhosseline2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian, Laso, Erick
January 25, 2021

Back in 2020 he gave a amazing deal on a Dodge Charger 2019! Couldn’t believe it. It was too good to be true but he came thru. Today we wanted to refinance our vehicle and Mickel came thru with another pe More

by Maria Olmos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickel Sophoclis
January 25, 2021

Very professional, my vendor Rene, is a good sales guy all the information was correct for sure I will come back if a need another car or if I have to refer somebody else. More

by ALEXALDANA1776
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Robles, Alex Klaumenzer, Jason Farhat
January 24, 2021

We had some questions regarding the 2 grand Cherokee Jeeps that we just purchased on Jan from Patrick/Rodrigo team and Patrick was responsive and available to assist with the same care he sold us the Je More

by keyvanhf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick and Rodrigo are awesome!, Shayan Ghelichkani
January 23, 2021

One things is consistent which is poor customer service. Every time I bring my car in there is an issue with customer service. Most of the time it’s lack of follow through and under delivery of service. Thi More

by AM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Asatryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, Our team strives to provide a smooth and professional experience. Our service director, Mike Astrayan, would like to speak with you to learn the details of your visit. Please reach out to him at mikea@russellwestbrookcdjr.com Regards, Russell Westbrook CDJR

January 23, 2021

Service rep. was very patience and respectful. They did all they could to repair the issue. The issue seemed remedied. Though my gas mileage was suspicious. More

by MARLINE.SMITHFR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny
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