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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,325 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,325 reviews
September 15, 2020
Great experience! Everyone was friendly and helpful, and made sure we drove out with a new car!! Would recommend this dealership to anyone who is looking to purchase or lease a car made sure we drove out with a new car!! Would recommend this dealership to anyone who is looking to purchase or lease a car More
by AG
Verified CustomerEmployees Worked With
RYAN
September 15, 2020
Russell Westbrook Chrysler Dodge Jeep Ram of Van Nuys takes the stress out of buying a car. Everyone at the dealership was friendly and attentive. Considering I was there on a busy swamped Sunday. Sales takes the stress out of buying a car. Everyone at the dealership was friendly and attentive. Considering I was there on a busy swamped Sunday. Sales person Sia was very friendly and patient he took me to multiple yards till we found the RAM truck I wanted. My finance Rep Eduardo Estella went that extra mile to get me the best deal possible and was detailed in explaining my purchase. We had closed my deal and 3 days later he managed to get me an even better interest deal and save me additional money. Once again will highly recommend this dealer and make sure that Eduardo Estrella does your finance deal. More
by torrespeterytania
Employees Worked With
Eduardo Estrella, Sia Raissian
September 15, 2020
You have to wait long time for the service completed. And even dough nobody had notify you that it's done. After multiple point inspection it hasn't been defined that my car still has problem with a brake bo even dough nobody had notify you that it's done. After multiple point inspection it hasn't been defined that my car still has problem with a brake booster. At the end the car hasn't been washed and vacuum as it was requested. Very poor customer service. More
by happyborya
Employees Worked With
September 15, 2020
The guy who helped me out was very unhelpful and almost as if I was bothering him when at the time, I saw was the only one in the service dept. Hope I don’t come across the same guy again next time around. as if I was bothering him when at the time, I saw was the only one in the service dept. Hope I don’t come across the same guy again next time around. Very unprofessional and unfriendly. More
by SENOR.FLORES10
Employees Worked With
September 15, 2020
Wow! I had to write a review because every aspect of this dealership is top notch. I'm rating Russell Westbrook dealership in Van Nuys in ALL areas...5 out of 5 ☆☆☆☆☆ for "Going Above And Beyond!" **S dealership is top notch. I'm rating Russell Westbrook dealership in Van Nuys in ALL areas...5 out of 5 ☆☆☆☆☆ for "Going Above And Beyond!" **Special Mention: Rami, their new employee from New York, is ALL about service. He's Friendly, Honest, Ethical, Hardworking, Highly Educated & Knowledgeable about the vehicles. He will listen to YOUR needs and NOT try to "sell" you on a vehicle that doesn't fit just to complete a sale. In a day and age where the dollar makes the man...you'll find true heart with Rami. His goal... to make you happy & get you what you need. I can't remember everyone's name but everyone went above and beyond from management, finance department, car detail & cleaning when I purchased my new Jeep Wrangler. Thank you♡ BEST experience I've had buying a car and there have been many. I will be back. More
by Misty B.
Employees Worked With
Rami , Michelle Kandilian
September 14, 2020
Rogelio Espindola was very friendly and polite tours my service. I definitely will come back and will recommend my friends to come and service their cars here. service. I definitely will come back and will recommend my friends to come and service their cars here. More
by leslie.hrdz
Employees Worked With
Rogelio Espindola
September 13, 2020
It was a very friendly experience, very easy to make the purchase. The cost for the lease of the vehicle I wanted was just want I had in mind, thank you. purchase. The cost for the lease of the vehicle I wanted was just want I had in mind, thank you. More
by jairo.mendez
Employees Worked With
Walid Benterki, Mickel Sophoclis
September 12, 2020
Mike did a great job. But how ridiculous is it that I can’t submit this without writing 25 words I don’t want to write. Fix that. can’t submit this without writing 25 words I don’t want to write. Fix that. More
by STATOMATIC
Employees Worked With
September 12, 2020
Very friendly and I like it because they are very professional and they help me to get the truck I want , I make the best choice, tks Raul and Rodrigo professional and they help me to get the truck I want , I make the best choice, tks Raul and Rodrigo More
by jairo.alvarez54
Employees Worked With
Raul
September 12, 2020
Raana and Fahed wow I didn’t see before sales man like this two guys and also the manager, they give us very special customer service. Thank you. this two guys and also the manager, they give us very special customer service. Thank you. More
by dekirmanjian
Employees Worked With
Raana and Fahed
