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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,325 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,325 reviews
September 12, 2020
Bunch of con artist. Who promise you with lies! Worst Bunch of con artist. Who promise you with lies! Worst experience ever, they are only worried about the sell and not the customer. If I could return Bunch of con artist. Who promise you with lies! Worst experience ever, they are only worried about the sell and not the customer. If I could return my vehicle I would. I have called multiple times and no one ever returned my calls. Andrew and naz or Nate, worst experience ever. I will leave a yelp review hopefully someone sees it and doesn’t make the same mistake I did. More
by jerry.arispe
Verified CustomerEmployees Worked With
Andrew , Nate Saab
September 11, 2020
Only if they start treating customers with respect since they just purchased a vehicle from them would be a good start. Won’t be back. they just purchased a vehicle from them would be a good start. Won’t be back. More
by oshinfarhadian
Employees Worked With
Other Employees :
Anthony was terrible. Mike was not my service advisor , Alex Klaumenzer
September 11, 2020
Great service And great term to purchase a car from. Great service And great term to purchase a car from. shady and his team did a wonderful job on assisting myself and by helping me purchase a vehicle Great service And great term to purchase a car from. shady and his team did a wonderful job on assisting myself and by helping me purchase a vehicle More
by bokhchalian
Employees Worked With
Shadi Abdelhadi
September 11, 2020
My Jeep needed it’s routine maintenance so I took it in. Jimmy was very helpful and knowledgeable. I liked how easy and fast the service was. Definitely taking it back for future maintenance and work. Jimmy was very helpful and knowledgeable. I liked how easy and fast the service was. Definitely taking it back for future maintenance and work. More
by Joey
Employees Worked With
Jimmy Molina
September 11, 2020
Worse dealership ever. No customer service. Once the purchase is complete you no longer matter. Avoid at all possible. None of the management team will return you calls or requests purchase is complete you no longer matter. Avoid at all possible. None of the management team will return you calls or requests More
by rlee6922
Employees Worked With
Raed Malaeb, Calvin Gulam, Rodrigo Mancilla, Shadi Abdelhadi, Michelle Kandilian, Alex Klaumenzer, Reza Shahriar, Vikas Mehandroo
September 10, 2020
The service is great. The problem is the very long wait time and employees at service don’t always call you immediately when it’s ready. time and employees at service don’t always call you immediately when it’s ready. More
by Roxana
Employees Worked With
September 10, 2020
Drop-off experience was horrible. Always dealing with an attitude in service or multiple salesman approaching me to upgrade my current car or buy a new one. I just wanted my car serviced - something I pay f attitude in service or multiple salesman approaching me to upgrade my current car or buy a new one. I just wanted my car serviced - something I pay for monthly for in my car note. Each experience coming in has been an issue.. which is a complete 360 compared to the day I purchased the car. Tried calling the manager, no answer. All around, a very unprofessional workplace. More
by Anna Knight
Employees Worked With
September 10, 2020
Excellent customer care, friendly, competent and professional staff, clean facility and there was minimal wait time this visit. We bought our car in 2014 and have used this facility for maintenance professional staff, clean facility and there was minimal wait time this visit. We bought our car in 2014 and have used this facility for maintenance ever since. I highly recommend it. More
by terryjhughes
Employees Worked With
September 10, 2020
This dealer is amazing big shoutout to Alvaro Meza and reza shahriar they were able to get me into a vehicle that I truly fell in love with and I would recommend to all my friends and family to come here reza shahriar they were able to get me into a vehicle that I truly fell in love with and I would recommend to all my friends and family to come here More
by FORISMASTER94
Employees Worked With
Alvaro Meza , Reza Shahriar
September 09, 2020
The only reason i’m giving this place 5 stars is only cuz of Rami. He helped me alot with the car i wanted & the budget i was looking for. He went above & beyond to help me. He deserves to be recognized. Fri of Rami. He helped me alot with the car i wanted & the budget i was looking for. He went above & beyond to help me. He deserves to be recognized. Friendly, professional, funny, patient, & hardworking guy. More
by ARNOLDDASS20
Employees Worked With
Rami
