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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,323 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,323 reviews
August 30, 2020
This was the easiest and quickest car purchase that I’ve ever made. Made the deal over the phone, they sent a car to pick me up from my home to bring me to the dealership, and signed the paperwork. The whol ever made. Made the deal over the phone, they sent a car to pick me up from my home to bring me to the dealership, and signed the paperwork. The whole process took about an hour. They were very professional. More
by veestiger
Verified CustomerEmployees Worked With
John Envieh, Reza Shahriar
August 30, 2020
Both Julio(sales) and Ivan (finance) are tremendously polite and humble. Everyone at Russell’s is very welcoming and treat you like a friend. Overall an amazing experience. polite and humble. Everyone at Russell’s is very welcoming and treat you like a friend. Overall an amazing experience. More
by amacias0294
Employees Worked With
Ivan (Finance), Julio Rodriguez, Omar Hernandez, JOhnny Briseno
August 30, 2020
Everyone here is always so polite, and helpful. They don't seem to xx you very straightforward. Been here 2 times now. Great dealerxxxx for sure. Highly recommend going to them. don't seem to xx you very straightforward. Been here 2 times now. Great dealerxxxx for sure. Highly recommend going to them. More
by geoff_b1104
Employees Worked With
Omar Hernandez, Sia Raissian
August 29, 2020
Very comfortable vehicle the Jeep altitude where I did my car service at Russell dealer ship in Van Nuys and thank u for the service team car service at Russell dealer ship in Van Nuys and thank u for the service team More
by Davidfloy
Employees Worked With
August 29, 2020
Benny was great! He let me know about the clutch recall right away and clearly informed me of the potential issue and outlined the process that would take place. He kept me informed throughout the day! T right away and clearly informed me of the potential issue and outlined the process that would take place. He kept me informed throughout the day! Thank you! More
by Paul T
Employees Worked With
Benny
August 29, 2020
Hector was very helpful and professional as usual.....I will definitely come back if I decided to get another dodge...Thank you to everyone who helped me. will definitely come back if I decided to get another dodge...Thank you to everyone who helped me. More
by njackson29
Employees Worked With
August 28, 2020
He was deceiving On a term of the lease not disclosing all the information in advance that’s why I would not recommend your dealership This could be isolated incident or could be a practice in the dealers all the information in advance that’s why I would not recommend your dealership This could be isolated incident or could be a practice in the dealership it’s up to you what to do with the information More
by BENGHAVIM
Employees Worked With
Reza Shahriar
August 28, 2020
Still have not gotten the proper bumpers for my truck as per my sales contract from May 2019. (14 months.) Poor communication and a lack of interest in fulfilling their contractual obligations gives me paus per my sales contract from May 2019. (14 months.) Poor communication and a lack of interest in fulfilling their contractual obligations gives me pause about having them service my vehicle. More
by Chreaton67Azmodeus
