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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,323 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,323 reviews
August 27, 2020
The Jeep SRT was returned to me with a damaged vent and a loose antenna, damaged during a radio check. I'm afraid to take it back. loose antenna, damaged during a radio check. I'm afraid to take it back. More
by cgonzalez77
Verified Customer
August 27, 2020
Justin in Sales and Mark in Finance were great and very helpful. The manager(Nate) was the least enjoyable part of the experience and was very pushy on selling the low jack system on the car. When asked to helpful. The manager(Nate) was the least enjoyable part of the experience and was very pushy on selling the low jack system on the car. When asked to remove all he did was lower the price at which point we gave up and accepted the lower price, but tainted the experience. I recommend not trying to force customers to buy something but rather asking them if they would like the add on More
by kkeehmer
Employees Worked With
Justin (sales) 5 star, Mark (Finance) 5 star, Nate Saab
August 26, 2020
I have some concerns with the level of integrity at this dealership that I prefer not to mention. The transaction was incredibly time consuming (over 5 hours) and the communication was minimal at best. dealership that I prefer not to mention. The transaction was incredibly time consuming (over 5 hours) and the communication was minimal at best. More
by Albert
Employees Worked With
I did not work with any of the employees on this list., Alex Klaumenzer
August 26, 2020
Thank you to Md Asaduzzaman and Mr. Luis. They were helpful and made the process very smooth when I was getting my Van. I Recommend the people that helped me to have their picture on the sales departme helpful and made the process very smooth when I was getting my Van. I Recommend the people that helped me to have their picture on the sales department. I do have a small complaint with Reza Shahriar because I almost left without buying my Van More
by Nick
Employees Worked With
Reza Shahriar
August 26, 2020
Excellent experience on our vehicle purchase. Only place in the valley with a huge vehicle selection and they were making deals to boot. Will return again for our purchase needs. Also, see Rene (sales). He in the valley with a huge vehicle selection and they were making deals to boot. Will return again for our purchase needs. Also, see Rene (sales). He was the best. We will not work with anyone else. More
by DWINSLOW19
Employees Worked With
Rene Robles
August 26, 2020
First made contact with Ramy by phone and he was very helpful and professional. During the test drives he was communicative and personable. He was patient with all my questions and it was evident he was helpful and professional. During the test drives he was communicative and personable. He was patient with all my questions and it was evident he was legitimately trying to help me and make things easier. More
by beeatle
Employees Worked With
Ramy Shakry, Julio Rodriguez
August 26, 2020
It was incredible!! My sales person did an amazing job to help me find my perfect car! Thank you for Lesly and my sale person for making the process easy for me! help me find my perfect car! Thank you for Lesly and my sale person for making the process easy for me! More
by Joselyn
Employees Worked With
Reza Shahriar, David Flores
