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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,336 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,336 reviews
May 23, 2020
I’ve had the car for two weeks already and the loan hasn’t been funded yet. Very disappointed. Also I still have not received the spare key and the manual for my new car. hasn’t been funded yet. Very disappointed. Also I still have not received the spare key and the manual for my new car. More
by SAKOBALLER24
Verified CustomerEmployees Worked With
Joseph
May 23, 2020
Horrible my car note is high never again will I come there . Horrible customer service . Never ever again and will tell all my friends not to come here there . Horrible customer service . Never ever again and will tell all my friends not to come here More
by Katrinaboggs11
Employees Worked With
Oscar
May 23, 2020
Fast turn around on my service, good people. Just wish they could have fixed the license plate plastic that broke on my Jeep. Not sure why they couldn’t fix it. They fix the plastic cover on my mirror. Bo they could have fixed the license plate plastic that broke on my Jeep. Not sure why they couldn’t fix it. They fix the plastic cover on my mirror. Both just bad designs. More
by Easy
Employees Worked With
Service adept. Not listed...
May 23, 2020
It was quick, easy, and helpful. My service person (whose name escapes me, so the person I gave 5 stars to may not be him) also helped me set up Bluetooth in my car. name escapes me, so the person I gave 5 stars to may not be him) also helped me set up Bluetooth in my car. More
by maxjschapiro
Employees Worked With
Shayan Ghelichkani
May 23, 2020
Warranty service. I worked with one of folks from service dept. I related him excellent for great service he provided to me. I am satisfied with his service. dept. I related him excellent for great service he provided to me. I am satisfied with his service. More
by andy_zhou78
Employees Worked With
Forgot his name
May 23, 2020
Sales representative and fianance manager did not explain dealership aftermarket. Also did not explain features of the vehicle and benefits. Finance rushed the signing of paperworks. dealership aftermarket. Also did not explain features of the vehicle and benefits. Finance rushed the signing of paperworks. More
by DJT2020
Employees Worked With
Omar Hernandez, Reza Shahriar
May 23, 2020
I have a lot of problems with my Jeep Renegade. Most of the time no one can tell me why I have the problems. I take my Jeep to you for oil changes and updates. Your service people are very kind to try and the time no one can tell me why I have the problems. I take my Jeep to you for oil changes and updates. Your service people are very kind to try and fix my Jeep. Currently Jeep says “Service Car”. I have already serviced it. I am waiting for my car to implode. Thank you for trying to keep my Renegade moving. More
by finkylinky1
Employees Worked With
Payman
May 22, 2020
One of the best experiences I’ve had serving my car. Prompt, professional, and very friendly. I received my car almost immediately after dropping it off. Thank you! Prompt, professional, and very friendly. I received my car almost immediately after dropping it off. Thank you! More
by Lordunferth
May 22, 2020
It was terrible service they lie about contracts and you made me waste a lot of my time when I had asked if the contract has gone through the day told me many times yes it has don’t worry about it the car i made me waste a lot of my time when I had asked if the contract has gone through the day told me many times yes it has don’t worry about it the car is already yours in a couple of weeks later they called me to tell me to return the car More
by Kenneth & Agueda
Employees Worked With
Lesle
