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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,334 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,334 reviews
May 16, 2020
Beware of advertised price Beware of the advertised price! I got in contact with the salesman the day before and agreed on a price at 8pm. Go in the next morning at 9am and all Beware of the advertised price! I got in contact with the salesman the day before and agreed on a price at 8pm. Go in the next morning at 9am and all the sudden the price changed by $5,000 more. I had in writing the price was good for 2 days and they would not honor their own price. They told me the manufacture controls the pricing but the MSRP stayed the same and the rebates stayed the same the only thing that changed was the dealer discount. They would not honor the price from 11 hour difference. Be careful for the bait and switch. More
by tommylashinsky
Employees Worked With
Nate Saab
May 16, 2020
I enjoyed my experience purchasing my car here. Andrew and Mike were very helpful in making sure I came home with a new vehicle. They are an amazing team, I hope to do business with them again in the futu and Mike were very helpful in making sure I came home with a new vehicle. They are an amazing team, I hope to do business with them again in the future. More
by aldo81493
Verified CustomerEmployees Worked With
Andrew, Mickel Sophoclis, Michelle Kandilian
May 15, 2020
Finally a good experience I've contemplated coming back after the lack of customer service on previous visits. I gave them another chance and Payman took good care of me. I've contemplated coming back after the lack of customer service on previous visits. I gave them another chance and Payman took good care of me. More
by brettpatrickcampbell
Employees Worked With
Payman
May 15, 2020
Super efficient from start to finish. Alex was so helpful and got me in and out. I got an oil change with the service department. Very professional. Thank you and got me in and out. I got an oil change with the service department. Very professional. Thank you More
by ASHLEYSODAY
Employees Worked With
Alex Bapiste
May 14, 2020
Bad Dealer Experience After traveling 4 hours to see an autombile, the sales rep told me on the phone that there was a good discount available. Upon arrival the salesman c After traveling 4 hours to see an autombile, the sales rep told me on the phone that there was a good discount available. Upon arrival the salesman could not give me a price, the sales manager got involved and said the cost would be the price listed on the internet + 2 or 3 add on prices. I asked, will you sell me the car for the price listed on your web site? He said no. I asked if i could record that on my phone where he said he would not sell it for the listed price? He said no. I expressed my concerns / fraud and misrepresentation. I said I would leave a negative review. He said if you do, I will leave negative reviews on you. I said that is a threat from the dealer. More
by jsp1959
Employees Worked With
Sia Raissian
May 14, 2020
dysfunctional. our car was in shop 4 months out of the 9 we’ve owned it. defective freedom top replaced but painted wrong color and started peeling when it rained. plus many other issues. we’ve owned it. defective freedom top replaced but painted wrong color and started peeling when it rained. plus many other issues. More
by paparina
Employees Worked With
May 13, 2020
2 issuesAn employee approached me as I was waiting for 2 issues An employee approached me as I was waiting for my car without a mask He mentioned to me that my car may be getting washed I told him 2 issues An employee approached me as I was waiting for my car without a mask He mentioned to me that my car may be getting washed I told him it was ready the day prior Car showed up dirty as it was when it came in Why was the car not washed? I was told I needed to request it How was I supposed to know this existed to ask for?? More
by Heathg
Employees Worked With
N/a
