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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

4.1
5,334 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,334 reviews

May 13, 2020

Payman was a great help and easy to work with I would definitely recommend him to other friends and fleet managers . Thank you for the great service More

by Spv
Recommend Dealer
Yes
Employees Worked With
Payman
May 13, 2020

Benny was extremely helpful, got exactly the job I needed done, and returned my car within 3 days; washed & repaired! So satisfied! Thank you again!! More

by nicoleepartovii
Recommend Dealer
Yes
Employees Worked With
Benny
May 12, 2020

Everything went well Benny looked at a few issues on my car .Also kept overnight and had two technicians come out and listen to pulley noise . Filledl empty coolant recovery tank and check for coolant lea More

by ADRIAN F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Marikta ....Service Asvisor, Alex Klaumenzer
May 12, 2020

Unfortunate, it always take a long time with or without appt. I have to tell them before to reset my service light, it’s never done More

by N-
Recommend Dealer
No
Employees Worked With
Unsure
May 13, 2020 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We value your business and take your feedback seriously. We strive for quick turnaround times. This isn't always possible due to unexpected circumstances or scheduled work needed to be completed before we're able to assist customers without an appointment. Rest assured, we'll use this as an improvement opportunity. Respectfully, Russell Westbrook CDJR Team

May 12, 2020

Very friendly knowledgeable salesmen helped me purchase a great car and they worked hard to get me the best deal I would buy another car from this place More

by Ericablinger
Recommend Dealer
Yes
Employees Worked With
Josh Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Robles, Mickel Sophoclis
May 12, 2020

Both Sales departments and Finance helped me alot in choosing a right vehicle. They gave me an amazing with the vehicle payments and apr. I am highly satisfied with my purchase. More

by IRVINGARENAS90
Recommend Dealer
Yes
Employees Worked With
Mickel Sophoclis, Alex Klaumenzer, Nate Saab
May 11, 2020

I took my car to service and dealt with the manager hector. These people are so rude and unprofessional. They act like they are being forced to help. They messed up my hood. The piece is broken and lef More

by Dianahernandez2068
Recommend Dealer
No
Employees Worked With
Hector and Alex and mike
May 11, 2020

Payman was a great service adviser. He had great customer service and kept me informed on my vehicles repair progress. Thanks Payman for your Help. More

by JUANRAMOS79
Recommend Dealer
Yes
Employees Worked With
PAYMAN
May 11, 2020

Likes my sales man helped me get into the vehicle I wanted did not like the sales manager and one of the sales man called customer special ed very unpleasant experience More

by Username
Recommend Dealer
No
Employees Worked With
Alex Klaumenzer
May 13, 2020 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We strive to provide a smooth and professional experience. We take your review seriously, and I'd like to learn the details of your experience. Please reach out to me when you find the time. Regards, Vikas Mehandroo General Manager vikasm@russellwestbrookcdjr.com

May 11, 2020

DO NOT GO TO THIS PLACE!!! I retracted my previous review because this place treats you well and lies to you just so they can get the sale ... I just received a statement recently from my previous leasing ba More

by Norozco82
Recommend Dealer
No
Employees Worked With
Reza Shahriar, Gio Briseno, JOhnny Briseno
May 13, 2020 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, It is our goal to build lasting customer relationships that see customers coming back for all their auto needs. I can assure you that we do not lie in order to make a sale as this would be against our company values. If there was any miscommunication, we'd like to learn of it. Please reach out to us when you find the time. Regards, Russell Westbrook CDJR Team.

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