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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,434 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,434 reviews
June 02, 2020
The salesman had horrible customer service. They didn’t show me anything, and they didn’t put the plate on my car. They didn’t give me the car mats and told me they might have it in 3days. They didn’t have show me anything, and they didn’t put the plate on my car. They didn’t give me the car mats and told me they might have it in 3days. They didn’t have base of the plate and told me to come back a few days later. Both the doors were scratched on the edge and they told me to come back another day so that they can touch it up. More
by Angel
Verified CustomerEmployees Worked With
Melvin Dionicio
June 01, 2020
I always take my Jeep to this dealership for service. The staff has been very professional and courteous every time. They keep you informed on how long things will take which is good to know. I also recomm staff has been very professional and courteous every time. They keep you informed on how long things will take which is good to know. I also recommend Robert both my daughter and I take our Jeeps to this dealership and he remembers the both of us. There’s a lot to be said about that considering the amount of customers they have. I highly recommend this dealership More
by tripp2072
Employees Worked With
Robert
June 01, 2020
THE worst dealship and employees The employees here are nothing but liers and Reza is the leader. When I arrived at this dealership, the sales team won't even show me the car and sa The employees here are nothing but liers and Reza is the leader. When I arrived at this dealership, the sales team won't even show me the car and said the actual price is at least $5,000 more. A classic case of bait and switch. The deralship shold be ashamed of themselves. I wonder if Russell Westbrook knows how his emplyees are making his name become nothing but trash by their business antics. More
by ucla fan
Employees Worked With
Reza Shahriar
June 01, 2020
I am delighted with how the Service dept looks after my SRT! Alex my Service Advisor is always most helpful and professional. I appreciate how he looks after me. SRT! Alex my Service Advisor is always most helpful and professional. I appreciate how he looks after me. More
by PATRICKLANDER
June 01, 2020
Worse service, terrible customer service, my vehicle been at service for 4 months and i still haven't receive a eta when would it be ready. I'm ready to talk to a lawyer at service for 4 months and i still haven't receive a eta when would it be ready. I'm ready to talk to a lawyer More
by HERNANDEZKYRENE00
Employees Worked With
Hector service department, Julio Rodriguez
June 01, 2020
Cesar me ayudó con mi compra . Estoy muy feliz con mi auto!! Gracias César por tu paciencia y por darme un buen deal. busquen a César se los recomiendo. auto!! Gracias César por tu paciencia y por darme un buen deal. busquen a César se los recomiendo. More
by Karla M.
Employees Worked With
César
June 01, 2020
This dealership was far busier than I would have expected when I met with Sia, whom is very pleasant and knowledgeable. We negotiated outside away from the normal dealings and came to agree on a deal that wo when I met with Sia, whom is very pleasant and knowledgeable. We negotiated outside away from the normal dealings and came to agree on a deal that worked for both parties. Sia made the difference in closing the deal and Michale in finance completed the deal. Thanks guys! Love the wheels!! More
by DAGARRETT10
Employees Worked With
Michale in Finance, Sia Raissian
June 01, 2020
Cesar Cortez, was excellent, his knowledge of the car (Dodge) that I wanted and his patience trying to work with me, made the whole process painless, he even got me a better rate than my bank and at the (Dodge) that I wanted and his patience trying to work with me, made the whole process painless, he even got me a better rate than my bank and at the end I was so happy with my car, I will recommend Cesar Cortez to everyone who needs to buy a car. More
by Roberto Lopez
Employees Worked With
Cesar Cortez
June 01, 2020
I went in to buy a Jeep Compass, David assisted and was very friendly and answered all my questions and explained them in a way I was able to understand very friendly and answered all my questions and explained them in a way I was able to understand More
by Analia
Employees Worked With
David Flores
