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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

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Employees
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Vehicles
4.1
5,336 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,336 reviews

October 02, 2023

Payman is an outstanding and very personable service advisor who always exceeds expectations and never disappoints. Thank you, Payman! More

by Pedro F. Baez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payman ??????????
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Oct 03, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Pedro, it's great to know that Payman provided you with such exceptional service at Van Nuys Chrysler Dodge Jeep Ram. We appreciate your kind words and look forward to assisting you again in the future!

October 01, 2023

I love the Uber service and how cordial and nice the service department members are More

by garyiriza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for choosing Van Nuys Chrysler Dodge Jeep Ram, Gary. We are so happy to hear you have been satisfied with your service here. Until next time!

October 01, 2023

This dealership has the best service department. They Always find a way to fit me in without an appointment in a timely manner. All the service advisors are great but I usually work with Payman. More

by joseph.mena9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Payman, hector, Armen, Eddie, and Ben.
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Oct 02, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Joseph, we're glad to know our service department at Van Nuys Chrysler Dodge Jeep Ram has been able to accommodate you! We'll pass your compliments on to Payman and the rest of the team. Thanks for sharing your experience with us!

October 01, 2023

Mike & his team are amazing. Definitely the best dealer to go for service. From there customer service, to thorough explanation of damages; I can’t be more pleased. More

by Shawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Shawn, we're delighted to know that Mike and our team at Van Nuys Chrysler Dodge Jeep Ram provided you with excellent service! We strive for clear communication and top-notch customer care, so thanks for your kind words. Until next time!

September 30, 2023

Payman got my truck ready in no time and always helpful with any questions I have regarding maintenance or need it repairs for my Jeeps. I only take my Jeeps to Van Nuys Chrysler Dodge Jeep Ram, because More

by anthony91436
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payman
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Oct 02, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Anthony, we're delighted to know that Payman and Armen were able to assist you with your truck at Van Nuys Chrysler Dodge Jeep Ram. We appreciate the trust you place in us for all of your Jeep's needs!

September 22, 2023

Roger in the service dept. was great and very informative. I’ll be back next year. More

by gserraoaia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rogelio
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Sep 24, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

It's wonderful to see your five-star review of Roger and the Van Nuys Chrysler Dodge Jeep Ram service team! Thank you for stopping in, and we'll see you next year.

September 17, 2023

Dont care about his client after selling their car as bd the service department was bad More

by mariokp60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Asatryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Mario, we never want our clients to feel abandoned after their purchase. Our team is committed to providing top-notch support throughout the buying process and after. I would be happy to assist you personally. Please give me a call at your convenience so that we can address your concerns. Mike Asatryan - Director of Fixed Operations - mikea@vannuyscdjr.com - 818-423-6255

September 14, 2023

It took an entire week to diagnose my car. I paid too much money for the diagnosis and rental fees not to have my vehicle fixed. The service center never returned my calls. More

by enterprisingmartel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Asatryan
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

I apologize for the inconvenience. It's our goal to provide efficient and responsive service, so it's disappointing that we didn't meet those expectations this time around. I'd like the opportunity to look into this further so as to avoid repeating this experience. If you're available, would you please get in touch with me directly at your earliest convenience? I appreciate your feedback and hope to speak with you soon. Thank you, Mike Asatryan - Director of Fixed Operations mikea@vannuyscdjr.com 818-423-6255

September 14, 2023

The costumer service I received from Rogelio for my oil change was really nice, he went above my expectations More

by yucatan818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio from service department
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Sep 14, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're so glad to know that Rogelio exceeded your expectations during your oil change visit at Van Nuys Chrysler Dodge Jeep Ram. Thanks for the fantastic review!

September 12, 2023

Peyman was efficient and helpful during my service appointment. I was able to get my car back the following day More

by ARMINEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're glad to know that Peyman was able to assist you efficiently during your service appointment at Van Nuys Chrysler Dodge Jeep Ram. Thanks for the positive feedback and we hope to see you again soon!

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