Van Nuys Chrysler Dodge Jeep Ram

Benny has terrific customer service.Friendly, fast and Benny has terrific customer service. Friendly, fast and competent. I arrived at the lobby and young lady greeted me and said they'd help me shortly. Benny has terrific customer service. Friendly, fast and competent. I arrived at the lobby and young lady greeted me and said they'd help me shortly. At that instant Benny called me over, greeted me then quickly, and efficiently helped me. More

Good service from everyone there. They are very helpful and make you feel at home . They help you get the best deals possible . And any questions you have they answer and make you feel at home . They help you get the best deals possible . And any questions you have they answer More

I hated it. It was a terrible experience. They ripped me off. They were supposed to change the brake fluids but after I left the dealership, a few days later I found that they did not, even though they char off. They were supposed to change the brake fluids but after I left the dealership, a few days later I found that they did not, even though they charged me for the job that they did not. I took the car to another mechanic shop a few days later for some other problem and they showed to me that the brake fluid was so dark and old and had not been changed at all for months and months! Really Bravo to your dealership....I had even purchased my same Dodge ram from that dealership about 5 years ago! I would never ever go back to that dealership again. And I am sure I would never ever purchase any other vehicle for my business and my family either. Shame on you for ripping me off. More

Excellent service Busy dealer Mario was honest and have Excellent service Busy dealer Mario was honest and have us a better deal that we were expecting is if your looking for a Jeep he’s the one to talk t Excellent service Busy dealer Mario was honest and have us a better deal that we were expecting is if your looking for a Jeep he’s the one to talk too More

Very easy to work with, keept me updated on my cars recall, and suggested I leave my car there overnight so they could wash it for me! Very nice. recall, and suggested I leave my car there overnight so they could wash it for me! Very nice. More

Overall it was a good experience. Had to wait around a bit to get everything finalized. Still ran my credit even though I already had a bank check ready to go. Michelle from the Internet team followed up bit to get everything finalized. Still ran my credit even though I already had a bank check ready to go. Michelle from the Internet team followed up and was the bright spot of the whole transaction. Water pump on the Dodge went out three days after purchase. Thankfully it still had factory warranty remaining on it. More

Well, each employee gives you a different answer which causes inconveniences. Like when I am told i can bring the car in without an appt after calling 1st and Then when I get there I am told that is not p causes inconveniences. Like when I am told i can bring the car in without an appt after calling 1st and Then when I get there I am told that is not possible. And other employees offer incorrect info or no info at. Like when you need someone asap !and they put you through to someone's v/m who is off for that day, and not available.? Chairs in the service dept might be helpful to the elderly and handicapped.seems like no effort in thinking ahead or extra cares are taken to follow through with tasks in helping customers.none More

Marty helped me regarding my service request. I had taken my car for the same issues to two other dealerships and they weren’t able to fix them but my this branch was able to efficiently address all my car’s my car for the same issues to two other dealerships and they weren’t able to fix them but my this branch was able to efficiently address all my car’s problems and fix them well. Great Job! More