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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,333 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,333 reviews
April 08, 2020
Parts showed up late making the install later than supposed to but given the quarantine, it is understandable. Jimmy who was handling the transaction kept us in the loop. supposed to but given the quarantine, it is understandable. Jimmy who was handling the transaction kept us in the loop. More
by Dodgefam
Verified CustomerEmployees Worked With
Jimmy
April 07, 2020
Mr.Payman took very good care of my needs and his professionalism makes him stand out from the rest I would definitely come back.This dealer is worth the 5 star rating professionalism makes him stand out from the rest I would definitely come back.This dealer is worth the 5 star rating More
by GUAPOE001
Employees Worked With
Mr.Payman
April 06, 2020
Andrew Eldera & the finance manager Michael assisted me with getting my brand new Jeep Compass. The customer service their is incredible & I recommend everybody to check out Russel Westbrook. These two gen with getting my brand new Jeep Compass. The customer service their is incredible & I recommend everybody to check out Russel Westbrook. These two gentlemen gave me the upmost respect. More
by greendwayne908
Employees Worked With
Andrew Eldera , Mickel Sophoclis, Kurt Johnson, Reza Shahriar
April 03, 2020
We only had one issue and that was having people answer the phones!!Benny was great in service, Adrian great in Parts!! Very clean and comfortable to visit the phones!!Benny was great in service, Adrian great in Parts!! Very clean and comfortable to visit More
by kimmichel
Employees Worked With
Adrian he was excellent!! 5 stars!
April 03, 2020
Great service , hopefully they will do what they proMise to me .great assistance from the person who assisted me .friendly sales person. Easy approval . Thanks to me .great assistance from the person who assisted me .friendly sales person. Easy approval . Thanks More
by Dave
Employees Worked With
Mohammed and nazh
April 03, 2020
Always friendly and nice to work with. Alex is always understanding and responsive. The service department is busy but effective . The group is fun and helpful. understanding and responsive. The service department is busy but effective . The group is fun and helpful. More
by Kevinfoti
Employees Worked With
Alex
April 02, 2020
Fabian has helped me several times over the years and he’s awesome! He’s helped me several times over the years and he’s honest and attentive. Give him a raise! he’s awesome! He’s helped me several times over the years and he’s honest and attentive. Give him a raise! More
by GERRY.LAVINA
Employees Worked With
Fabian
April 02, 2020
I had a great experience ..my advisor Alex was a great pleasure he kept great communication with me and was very thorough ..My car had to stay for a while and they gave me a loaner which was big enough fo pleasure he kept great communication with me and was very thorough ..My car had to stay for a while and they gave me a loaner which was big enough for my family .. More
by Nikki
Employees Worked With
Alex,Mike
April 02, 2020
Service Dept Too Busy I was told my car would probably be ready by Friday, but it wasn’t, and no one called me. When I called the following week, I was told my car would pr I was told my car would probably be ready by Friday, but it wasn’t, and no one called me. When I called the following week, I was told my car would probably be ready by Friday, but it wasn’t, and no one called me. When I called the following week, I was told my car would probably be ready by Friday, but it wasn’t, and no one called me. Three weeks, the same scenario. More
by SEAHAWK190
Employees Worked With
Eddie in Service
April 01, 2020
Excellent service and great buying experience at Russel Westbrook! A huge thanks to Josh and Geo for helping me with the purchase of a 2018 Jeep Wrangler Unlimited Sport! Westbrook! A huge thanks to Josh and Geo for helping me with the purchase of a 2018 Jeep Wrangler Unlimited Sport! More
by codyryanhettler
