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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,327 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,327 reviews
January 18, 2020
I don’t recommend this dealership the worst ever ,for second time here and I don’t think I will be going back to this location second time here and I don’t think I will be going back to this location More
by NOEM0
Verified CustomerEmployees Worked With
Robert Martinez, Kurt Johnson, Alex Klaumenzer
January 18, 2020
Great experience. Good and fast service. I had a great time with the people I worked with everything was very professional and top even. Thanks u time with the people I worked with everything was very professional and top even. Thanks u More
by Palladioclub
Employees Worked With
Shadi Abdelhadi, Michelle Kandilian, Robert Martinez
January 17, 2020
My sales rep that attended me was great. Also financing dept. Everyone. They listened to me and helped me get a used car that I wanted. But I did have an issue with my key fab/alarm on my car the next day dept. Everyone. They listened to me and helped me get a used car that I wanted. But I did have an issue with my key fab/alarm on my car the next day after I purchased my car. And since I only got 1 key fab I was not able to get into my car the next day. I called back many times to see if they can help me out. The manager was never available to talk with me either. Its been 1 week and still no answer. Their service during my visit was great. But when it comes to having an issue on your car, they did not help me out the way they should have. Would of given 5 stars if they helped me out with this issue I had the next day of purchase. More
by Rick
Employees Worked With
Rodrigo Mancilla
January 17, 2020
Vaje is the best service adviser in your dealership. Nice specialist and very good person. Works fast and quality. Anderstend all castomers problem. Thanks for good service specialist and very good person. Works fast and quality. Anderstend all castomers problem. Thanks for good service More
by MIKEWARZHAPETIAN
Employees Worked With
January 17, 2020
They took care of me I got my oil changed and a key made from them. They did a little damage to my car while it was there. I brought it back to them to show them and I als I got my oil changed and a key made from them. They did a little damage to my car while it was there. I brought it back to them to show them and I also had another issue I needed fixed. They had no problem fixing the damage they did and they fixed the other issue I had to with the car all at no charge. They where really cooperative and friendly. They took care of me and I want to thank them all. I will be back. More
by SCOTTSIMMONEAU
Employees Worked With
Alan.
January 16, 2020
Although someone who got there after me was helped first by another associate, Benny helped me and was really helpful and polite. He offered a car wash which is the first time it happens. Good service by another associate, Benny helped me and was really helpful and polite. He offered a car wash which is the first time it happens. Good service More
by Wgrcjeep
Employees Worked With
Benny
January 16, 2020
Car was not fixed had to wait for part to cone in. Had an appointment still had to wait for 39 minutes plus before seeing rep appointment still had to wait for 39 minutes plus before seeing rep More
by No
Employees Worked With
January 16, 2020
The person to check me in was rude and unprofessional. He seemed racist and not wanting to work with anyone who came in. The only reason I may go back is for the person who actually serviced my car. Super ni seemed racist and not wanting to work with anyone who came in. The only reason I may go back is for the person who actually serviced my car. Super nice. More
by ashleybarrios210
Employees Worked With
January 15, 2020
Wow I can't even explain my experience here at Russel Westbrook. I came in and Kevin greeted me with a smile and was extremely helpful and not pushy at all!!!! Made me and my husband Hector feel so comfo Westbrook. I came in and Kevin greeted me with a smile and was extremely helpful and not pushy at all!!!! Made me and my husband Hector feel so comfortable, listened to our needs and provided valuable information. I don't have the best credit and he was able to pull strings with the manager Shawty. Guys if you want a car come here I didn't think I was going home with a car today we are so ecstatic right now. Thank you to the crew at Russel Westbrook. Ohhh yeah also they have a basketball court, care to shoot some hoops while you wait for your paper work to be done? Thanks again!!! More
by RODRIGUEZ_DALI
Employees Worked With
Shadi Abdelhadi, Robert Martinez, Kurt Johnson, Alex Klaumenzer
