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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,334 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,334 reviews
December 03, 2019
Open recalls Average service , did not have all my service parts, I need to reschedule. Alex was great good customer service he Uber me home. Thanks all Average service , did not have all my service parts, I need to reschedule. Alex was great good customer service he Uber me home. Thanks all More
by cmelara11
Verified CustomerEmployees Worked With
Alex
December 03, 2019
Amazing experience Been to this dealership for the third time never fails to get awesome deals really recommend Rene is an amazing sales person! Go check russell westbro Been to this dealership for the third time never fails to get awesome deals really recommend Rene is an amazing sales person! Go check russell westbrook out!! More
by SANCHEZ_RAYA93
Employees Worked With
Rene Robles
December 03, 2019
Lo recomiendo El servicio fue muy bueno ya que me estavan esperando para mostrarme el coche q yo estava buscando y la explicacion de cada detalle del automovil y qu El servicio fue muy bueno ya que me estavan esperando para mostrarme el coche q yo estava buscando y la explicacion de cada detalle del automovil y quedar sin ninguna duda. More
by LALOARIAS93
Employees Worked With
David Flores , Jocelyn Oajaca
December 03, 2019
The Worst This dealership does not care about its customers. They don't answer their phones for hours, they tell you your vehicle is being worked on when it isn This dealership does not care about its customers. They don't answer their phones for hours, they tell you your vehicle is being worked on when it isn't and then you pick up your vehicle and NOTHING has been fixed. If you leave a message with a manager, they won't return your call. Nobody there cares about actual customer service. More
by hahakira
Employees Worked With
Hector
December 03, 2019
Service I had a great experience with Benny. I didn’t have an appointment after a mix up over the phone and he was able to accommodate me. My car was ready th I had a great experience with Benny. I didn’t have an appointment after a mix up over the phone and he was able to accommodate me. My car was ready the same day and I was very happy with how Benny handled everything. More
by MENAMARIBEL
Employees Worked With
December 03, 2019
Good experience over all Service advisor was nice & knowledgeable work was done on time & to my satisfaction I would Definitely recommend it to a friends & family over all goo Service advisor was nice & knowledgeable work was done on time & to my satisfaction I would Definitely recommend it to a friends & family over all good experience More
by TONYBARRIERE66
December 02, 2019
Friendly staff Cesar & Robert were amazing they answered all of my questions and were very patient with me when it came to making my decision in purchasing my vehicl Cesar & Robert were amazing they answered all of my questions and were very patient with me when it came to making my decision in purchasing my vehicle. More
by NERYSOLORIO
Employees Worked With
Cesar , Robert Hastings
December 02, 2019
Good experience Great experience today. My wife and I bought Jeep Grand Cherokee today and Cristian and Michelle were great and so polite! Pretty easy experience...we Great experience today. My wife and I bought Jeep Grand Cherokee today and Cristian and Michelle were great and so polite! Pretty easy experience...we would definitely return to this dealership!! More
by Mike C
Employees Worked With
Cristian Mancilla , Rodrigo Mancilla, Michelle Kandilian
December 02, 2019
Excellent service I got everything done quickly and for a reasonable price. I would rate 15/10 if I could. I would definitely come back for further service. I got everything done quickly and for a reasonable price. I would rate 15/10 if I could. I would definitely come back for further service. More
by tristanb18
Employees Worked With
Benjamin Stevens
December 01, 2019
Excellent customer service If you're looking for a dealership that highly cares about their customers this one is the right one for you! Exceptional service and all the right he If you're looking for a dealership that highly cares about their customers this one is the right one for you! Exceptional service and all the right help. More
by MCUELLAR1543
Employees Worked With
John Mejia
