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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,479 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,479 reviews
January 19, 2020
Muy amable el personal del dealer en cuanto llegamos preguntamos por alguien que nos atendiera en español y muy amable el señor René robles también preguntamos por alguien que nos atendiera en español y muy amable el señor René robles también More
by mpza28@gmail.com
Verified CustomerEmployees Worked With
Rene Robles
January 19, 2020
Kevin and Gio were very attentive and helpful for us. We had 1 incident, finance employees were trying to sell us an used car instead of a new one (we wanted a new car) and their explanation was not credibl had 1 incident, finance employees were trying to sell us an used car instead of a new one (we wanted a new car) and their explanation was not credible. Then, nobody knew nothing about it. More
by joselaboy075
Employees Worked With
Kevin, Gio, Rodrigo Mancilla, Shadi Abdelhadi
January 18, 2020
Great experience. Good and fast service. I had a great time with the people I worked with everything was very professional and top even. Thanks u time with the people I worked with everything was very professional and top even. Thanks u More
by Palladioclub
Employees Worked With
Shadi Abdelhadi, Michelle Kandilian, Robert Martinez
January 18, 2020
I don’t recommend this dealership the worst ever ,for second time here and I don’t think I will be going back to this location second time here and I don’t think I will be going back to this location More
by NOEM0
Employees Worked With
Robert Martinez, Kurt Johnson, Alex Klaumenzer
January 17, 2020
They took care of me I got my oil changed and a key made from them. They did a little damage to my car while it was there. I brought it back to them to show them and I als I got my oil changed and a key made from them. They did a little damage to my car while it was there. I brought it back to them to show them and I also had another issue I needed fixed. They had no problem fixing the damage they did and they fixed the other issue I had to with the car all at no charge. They where really cooperative and friendly. They took care of me and I want to thank them all. I will be back. More
by SCOTTSIMMONEAU
Employees Worked With
Alan.
January 17, 2020
Vaje is the best service adviser in your dealership. Nice specialist and very good person. Works fast and quality. Anderstend all castomers problem. Thanks for good service specialist and very good person. Works fast and quality. Anderstend all castomers problem. Thanks for good service More
by MIKEWARZHAPETIAN
Employees Worked With
January 17, 2020
My sales rep that attended me was great. Also financing dept. Everyone. They listened to me and helped me get a used car that I wanted. But I did have an issue with my key fab/alarm on my car the next day dept. Everyone. They listened to me and helped me get a used car that I wanted. But I did have an issue with my key fab/alarm on my car the next day after I purchased my car. And since I only got 1 key fab I was not able to get into my car the next day. I called back many times to see if they can help me out. The manager was never available to talk with me either. Its been 1 week and still no answer. Their service during my visit was great. But when it comes to having an issue on your car, they did not help me out the way they should have. Would of given 5 stars if they helped me out with this issue I had the next day of purchase. More
by Rick
Employees Worked With
Rodrigo Mancilla
January 16, 2020
The person to check me in was rude and unprofessional. He seemed racist and not wanting to work with anyone who came in. The only reason I may go back is for the person who actually serviced my car. Super ni seemed racist and not wanting to work with anyone who came in. The only reason I may go back is for the person who actually serviced my car. Super nice. More
by ashleybarrios210
Employees Worked With
January 16, 2020
Car was not fixed had to wait for part to cone in. Had an appointment still had to wait for 39 minutes plus before seeing rep appointment still had to wait for 39 minutes plus before seeing rep More
by No
Employees Worked With
January 16, 2020
Although someone who got there after me was helped first by another associate, Benny helped me and was really helpful and polite. He offered a car wash which is the first time it happens. Good service by another associate, Benny helped me and was really helpful and polite. He offered a car wash which is the first time it happens. Good service More
by Wgrcjeep
Employees Worked With
Benny
