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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

4.0
5,479 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,479 reviews

January 12, 2020

Service advsior Fabian was funny and friendly. great job on getting my parts needed and communicating with me on updates about my vehicle. and car came back to me clean More

by ireneluna
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2020

They had my exact match I designed off Jeep.com, that almost never happens. Rene took care of all my needs and got me in the driver seat of the Jeep of my dreams. I am super excited I get to start off th More

by madietrich2012
Recommend Dealer
Yes
Employees Worked With
Rene Robles
January 10, 2020

Scheduling issue An appointment was scheduled in advance to get my spare key programmed (which they couldn't find when I purchased the vehicle). When I arrived I was t More

by BOYDSHIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny
January 10, 2020

Dealership ship, was cool kinda disappointed cause of my purchase their was a ripped tire on the front passenger side and it was supposed to be replaced when I got the vehicle and it did not happen. More

by EDOUBLE2006
Recommend Dealer
Yes
Employees Worked With
Mario, Shadi Abdelhadi
January 10, 2020

service Service was Alex he was easy fast and did what i needed with out an appointment and had the car back to me washed and clean sooner then promised great More

by MICHAELGAIMARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
alex in service dept
January 10, 2020

Osiel and Mark Sellz made my car buying experience as fluid as one can ask. Full transparency and communication was top notch. Highly recommended through friends and family. More

by LOSOV815
Recommend Dealer
Yes
Employees Worked With
Mark Sellz, Mickel Sophoclis, Osiel Ramirez
January 10, 2020

I would not use this dealer ship there lie to you I wouldn’t trust them . Service department is a joke. You try to call them you can never talk to anyone that’s knows what going on. When they admit the More

by KAGANWPG1
Recommend Dealer
No
Employees Worked With
Bennie
Jan 11, 2020 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, we strive to provide the best experience for every customer. I'm disappointed to hear that wasn't the case. Please reach out to me when you find the time as I want to learn more about your specific experience. Regards, Vikas Mehandroo General Manager vikasm@russellwestbrookcdjr.com

Jan 11, 2020 -

KAGANWPG1 responded

When you are lied to not once but three times how can you trust them. This wasn’t my first time I had problems before. Then when you drop a vehicle off tell them to service it and it doesn’t get serviced, how can you trust your company. I would not bring any of my cars in there for service or buy a car from your dealership. It has gone down hill your ship is sinking.

January 09, 2020

Amazing sales guy!!!! Very patient man and very knowledgeable. He also answers you with a smile and makes shopping for a car hassle free. He was simply amazing with his cus More

by Cvivian834
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Sanchez
January 08, 2020

Allen was excellent and made sure the process was smooth and quick. Allen made sure that I was squared away and that everything was taken care of. More

by CHARLES.FELLOWS5
Recommend Dealer
Yes
Employees Worked With
Allen
January 08, 2020

Disappointed I went in for a simple oil change and multi-point inspection. They recommended I replace my in-cabin air filters and when I later went to install the More

by m.mccormick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Benny Marikta
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