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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,322 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,322 reviews
November 20, 2019
Amazing I literally just showed up last second. Allen got me right and no questions asked. Did the quick service fill the windshield wiper fluid got me out in I literally just showed up last second. Allen got me right and no questions asked. Did the quick service fill the windshield wiper fluid got me out in two hours. He was very professional and understood I needed to get in and out as fast as possible because of my work schedule thank you so much. More
by 2469da
Verified CustomerEmployees Worked With
November 20, 2019
Great experience! Big shout out to Kevin, thank you for the excellent customer service you gave me form the moment you contacted me. Keep up the the good work. I am v Big shout out to Kevin, thank you for the excellent customer service you gave me form the moment you contacted me. Keep up the the good work. I am very pleased with the whole Russell Westbrook experience. Also a big shout t Mike Asatryan, thank you for making me feel in good hands and keep up that nice welcoming attitude of yours. One last thing, their inventory its got a lot to choose from and that make a big difference, they have some for everyone. More
by Chris S
November 20, 2019
Over-priced I obviously knew going to the dealer was going to be expensive but $1333 for brake pads and rear rotor? That was ridiculous. However, again, I should I obviously knew going to the dealer was going to be expensive but $1333 for brake pads and rear rotor? That was ridiculous. However, again, I should have walked away at the price. BUT what was super displeasing is that I said yes to a car wash. I dropped the car 7:30. Pick it up around 4:30 and its not clean. The guy who dropped the car was like "oh sorry we were just slammed today. I could put it now in the back but its going to be 40 minutes". That really upset me after giving them my business and they were the ones to offer the car wash courtesy. More
by nsobti7
Employees Worked With
Benny
November 19, 2019
Super happy I’m just so happy with the service and the purchase that I made thanks everyone at the dealership but I have to say Rene Robles helped to bring an ear I’m just so happy with the service and the purchase that I made thanks everyone at the dealership but I have to say Rene Robles helped to bring an early Christmas present to my family More
by tigerlopez69
Employees Worked With
Rene Robles, Rodrigo Mancilla
November 19, 2019
Honest and knowledgable seller . I had an awesome experience. My seller was very honest and knowledgable. He made me feel comfortable and for the first time I didn't feel pressure. I had an awesome experience. My seller was very honest and knowledgable. He made me feel comfortable and for the first time I didn't feel pressure. I recommend Rene Robles to be your seller. More
by jaimetijito
Employees Worked With
Rene Robles, Rodrigo Mancilla
November 19, 2019
Excellent experience I been going back in forward with Oscar Sanchez. Until finally I made my mind on what car suits better for my family the Jeep Grand Cherokee! I am so I been going back in forward with Oscar Sanchez. Until finally I made my mind on what car suits better for my family the Jeep Grand Cherokee! I am so happy with my vehicle and my experience at the dealership I also want to thank Jorge Aguilar finance manager as well for making everything smooth and easy thank you guys. More
by Kramer496
Employees Worked With
Oscar Sanchez
November 19, 2019
Russell Westbrook cdjr I waited on the best deal and I believe I got it, at Russell Westbrook cdjr with my sales guy Oscar Sanchez my new Jeep is great and I am very happy w I waited on the best deal and I believe I got it, at Russell Westbrook cdjr with my sales guy Oscar Sanchez my new Jeep is great and I am very happy with the outcome of this experience with this dealership! More
by Hugo213
Employees Worked With
Oscar Sanchez
November 19, 2019
Smooth The crew got me in and out without any problems or delays even though it was very busy. Thanks for the device. I’ll recommend my other Jeep friends to The crew got me in and out without any problems or delays even though it was very busy. Thanks for the device. I’ll recommend my other Jeep friends to come here. More
by CARLOSCHOPKINS
Employees Worked With
I don’t remember the names
November 19, 2019
Worst service department I ever been to!.. Service department employees were very rude on the phones not paying attention over all terrible service department I’ve ever been to. Don’t have to m Service department employees were very rude on the phones not paying attention over all terrible service department I’ve ever been to. Don’t have to many options around me so that’s where I need to take my vehicle. It was so bad that I don’t want to purchase another ram/Dodge vehicle ever. I’ve had 3 Ram vehicles and my newest one is a 2019 and I love it but the services departments are terrible. The only helpful person working there was Oscar but have to mention it again worse service department Ever! More
by Kzetino
Employees Worked With
Oscar Sanchez
November 19, 2019
Great service I received excellent service on my jeep. My service advisor Alex understands how compassionate I am about my vehicle. The service was professional, ef I received excellent service on my jeep. My service advisor Alex understands how compassionate I am about my vehicle. The service was professional, efficient, and priced fair. Thank you More
by anita4spa
Employees Worked With
Alex
