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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

4.0
5,537 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,537 reviews

July 03, 2026

They were very helpful and made my experience easy and pleasant. Jose was the best and very professional and helped me all they way through my repairs. More

by DEBBIEFARRIS1
Recommend Dealer
Yes
Employees Worked With
Jose
Jul 06, 2026 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for choosing Van Nuys Chrysler Dodge Jeep Ram and for sharing your experience. We’re happy to hear that Jose and the team made your visit a five-star one, Debbie!

July 03, 2026

Everything was smooth and Benny in service was absolutely great and patient and helpful. He was especially kind since is am on SSI and disabled, making sure I got the most important things taken care of on More

by zx1e
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny Rogelio Espindola
Jul 06, 2026 -

Van Nuys Chrysler Dodge Jeep Ram responded

We truly appreciate your thoughtful review! It's great to hear Benny took excellent care of you. Knowing you feel confident in your ongoing maintenance is what we strive for. Thank you for choosing Van Nuys Chrysler Dodge Jeep Ram, we hope to see you both again down the road.

July 03, 2026

Everything went smoothly and quickly. Thanks to Payman for being such a great assistant throughout the entire process. More

by rusanazarubina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payman
Jul 06, 2026 -

Van Nuys Chrysler Dodge Jeep Ram responded

We are so glad to hear that Payman was so helpful throughout the process! Thank you for choosing Van Nuys Chrysler Dodge Jeep Ram!

July 03, 2026

Fast responsive services for my company trucks. Great job this week after needed extra hard to find parts. More

by morris4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny Martika
Jul 06, 2026 -

Van Nuys Chrysler Dodge Jeep Ram responded

We are so glad we could assist you with your business vehicles! Thank you for choosing Van Nuys Chrysler Dodge Jeep Ram and for sharing your experience. We look forward to seeing you again!

July 03, 2026

I had a wonderful experience at Van Nuys CDJR when I needed to tow my Jeep because of the recalls. Albert from the service department made everything so smooth and easy, and he was very honest with me More

by ed.griggs.024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
Jul 06, 2026 -

Van Nuys Chrysler Dodge Jeep Ram responded

We’re so happy to hear that Albert went above and beyond for you here at Van Nuys Chrysler Dodge Jeep Ram! Thank you for choosing us and sharing your support. We’ll see you next time! Safe travels in your Jeep!

July 02, 2026

Great customer service. Quick, smooth, clean and easy. I would recommend this dealer to anyone. Thank you More

by montecarlo77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2026 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you so much for your fantastic review and recommendation! We're so excited to hear you had a flawless experience with our team. See you next time at Van Nuys Chrysler Dodge Jeep Ram!

July 02, 2026

Update: Dear Mr. Schwartz and team, Following your public response to my review inviting me to contact you, I emailed you yesterday morning at 9:30 a.m. with a detai More

by pinelarno
Recommend Dealer
No
Employees Worked With
Jonathan S.
Jul 08, 2026 -

Van Nuys Chrysler Dodge Jeep Ram responded

I'm so sorry to hear about the troubles you've had trying to make your return and for any delay in our email correspondence. I can assure you it is never our intention to make the return process difficult for our guests. We're committed to promptly addressing this matter, so let's connect soon to find a solution. Thank you, Hector Herrera – Service Manager – hectorh@vannuyscdjr.com – (909) 449-8987

Jul 08, 2026 -

pinelarno responded

Thank you for your response, Mr. Herrera. I appreciate you taking the time to reply. However, by the time your response was posted, the issue had already been resolved after several days, multiple emails, public reviews, and intervention from Chrysler Capital. The unfortunate part is that this situation should never have required that level of escalation. Returning a leased vehicle is a routine process, yet I was repeatedly turned away, given conflicting information, and ultimately told the dealership had "no room" to accept the vehicle. I hope my experience serves as an opportunity to review your lease return process and improve communication between your departments. No customer should have to go through what my family and I experienced simply to return a leased vehicle.

July 02, 2026

I had a great experience with this service center. The staff was professional, honest, and attentive from start to finish. They clearly explained the work needed on my car and completed everything in More

by Gricel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Payman
Jul 02, 2026 -

Van Nuys Chrysler Dodge Jeep Ram responded

Gricel, thank you for sharing your experience! We are so glad to hear our team was honest and helpful throughout the process. We'll see you next time at Van Nuys Chrysler Dodge Jeep Ram!

July 02, 2026

About my 5th vehicle. ....different 'names' on the dealership....the service and parts team have always been a strong point. More

by mcbergman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carla was my service department person....excellent. Helped with U-Connect
Jul 02, 2026 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your loyalty and for sharing your feedback about our team! We look forward to helping you again at Van Nuys Chrysler Dodge Jeep Ram. Safe travels!

July 02, 2026

Great service! Great guys! Bought my dodge ram truck They even delivered it to my house More

by JackSanamyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armenak Galstyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Badie Audish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claudia Loredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Makerian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisa Zamora Villareal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moe Saab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mena Mansour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Schwartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2026 -

Van Nuys Chrysler Dodge Jeep Ram responded

Jack, thank you for the kind words for our Van Nuys Chrysler Dodge Jeep Ram team. We hope you enjoy the new ride!

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