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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,320 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,321 reviews
October 21, 2019
Great experience great people Joshua Alvarado helped my husband and I find our dream car. We came in to trade in our Jeep wrangler Sport and we left with a Jeep wrangler rubicon wi Joshua Alvarado helped my husband and I find our dream car. We came in to trade in our Jeep wrangler Sport and we left with a Jeep wrangler rubicon with a great deal He understood what we wanted and what our budget was. The service was great everyone was very friendly and helpful. More
by cjqm1114
Verified CustomerEmployees Worked With
Joshua Alvarado
October 20, 2019
Great Hector was great I got there did not wait not even 5 minutes in line ... I wasn’t so happy that the system to uber was not working but he still helped Hector was great I got there did not wait not even 5 minutes in line ... I wasn’t so happy that the system to uber was not working but he still helped out by getting us a way home through enterprise .. More
by jessicareyes418
Employees Worked With
Hector In service
October 20, 2019
Sahak is the BEST EVER! Sahak was my sales guy. And whew he is THE BEST EVERRR. Looked at a Jeep. He really is so gracious and knowledgeable. Made it feel like I was on a nic Sahak was my sales guy. And whew he is THE BEST EVERRR. Looked at a Jeep. He really is so gracious and knowledgeable. Made it feel like I was on a nice visit, instead of car shopping. WONDERFUL. More
by geniemarion
Employees Worked With
Sahak Bedrosian
October 19, 2019
Excellent I had over all a good experience got a lot of help from Oscar Palacios very friendly answered all my questions very professional helped me get my drea I had over all a good experience got a lot of help from Oscar Palacios very friendly answered all my questions very professional helped me get my dream car. More
by alexanderrodriguez39
Employees Worked With
Oscar Palacios, max
October 19, 2019
Horrible service I dropped my car off on a Thursday was told they would call me back Friday the lates. Once I didn’t get a call back I decided to call to see what was I dropped my car off on a Thursday was told they would call me back Friday the lates. Once I didn’t get a call back I decided to call to see what was going on. I kept being told a manager would call me back because my advisor wasn’t there. It happens on 4 separate occasions. No manager ever called me back.. I find that receive a call until my fourth call where they still told me they would cb. And finally called back in the afternoon. Worst service ever. More
by jasong1426
Employees Worked With
Benny
October 18, 2019
Great but needs better processes The service person Eric was very nice and helpful but the process was too haphazard. There's no line order in place, 2 people skipped ahead of me even The service person Eric was very nice and helpful but the process was too haphazard. There's no line order in place, 2 people skipped ahead of me even though I clearly got there first, service took a decent amount of time, overall not bad More
by BRYANPERALTA1124
Employees Worked With
Alex
October 17, 2019
Car purchase After a couple hours of back and forth, we were able to come to an agreement that we could all be happy with. Managers and staff were very helpful. After a couple hours of back and forth, we were able to come to an agreement that we could all be happy with. Managers and staff were very helpful. More
by MUNGUIA
Employees Worked With
Michael Gonzales
October 17, 2019
I paid for synthetic oil and got semi synthetic oil unbelievable all he said he could do was give me a tire rotation or come back the next day to do it again when I came out of the lounge to check oil unbelievable all he said he could do was give me a tire rotation or come back the next day to do it again when I came out of the lounge to check to see if the car was done it was sitting in the front lot facing the street finished the service guy made eye contact with me while he was walking to the back and kept going I got another service person to give me my paperwork and keys then found out by looking at the receipt that they gave me the wrong oil smh More
by douglasdurben
Employees Worked With
Didn’t get his name
October 17, 2019
Quick and FUN...because the basketball court was there Oscar took care of me immediately. Promised me OUT in an hour...and I was able to shoot some hoops while I waited! (Please don't remove that court! It Oscar took care of me immediately. Promised me OUT in an hour...and I was able to shoot some hoops while I waited! (Please don't remove that court! It makes you unique among car dealers, and allows those of us who need to exercise more than SIT and wait something challenging and fun to do. Thank you for excellent experience. (But you should get your Uber service up and running again!! ) More
by VKM0
Employees Worked With
Oscar Gallegos! Great guy!!
October 16, 2019
Great sales men The people are really friendly and help full, they answer your questions and need. They will do what it takes to reach your goal. They care about the The people are really friendly and help full, they answer your questions and need. They will do what it takes to reach your goal. They care about the customers. More
by JESSEOSUNA92
Employees Worked With
Ceaser
