Van Nuys Chrysler Dodge Jeep Ram

my visit to westbrook dealership van nuys i very much appreciated the low key and low pressure sales practiced at this dealership.i purchased a 2019 jeep renegade latitude,got a fantastic deal i very much appreciated the low key and low pressure sales practiced at this dealership.i purchased a 2019 jeep renegade latitude,got a fantastic deal with the help of my negotiator.I unfortunately had to trade in my beloved 2006 jeep wrangler rubicon with 39,600 miles (a cream puff) but, received a terrific price for it. my only "complaint" was we spent too many hours waiting for a credit check which was never going to happen that afternoon due to my credit reports being frozen,this could have been continued the next day, other then that everything went very smooth. Both Jesse Calderon and Oscar Sanchez were a pleasure deal with. More

Once again FANTASTIC SERVICE My 300c had to go in for service and it is such a pleasure to come this dealership - Service reps are on point and courteous- Mike and Eddie run a Gre My 300c had to go in for service and it is such a pleasure to come this dealership - Service reps are on point and courteous- Mike and Eddie run a Great Service Department - they care that my car is taken care of as much as I do !! Thank You - More

Awesome 18 Jeep Wrangler What a selection of vehicles. Had a lot of fun test driving different models. Salesman was cool. Got a long well. Most important - no B.S. He didn't n What a selection of vehicles. Had a lot of fun test driving different models. Salesman was cool. Got a long well. Most important - no B.S. He didn't need to. Was more than up front about all the ins and outs of the vehicles being shown. 2 big gripes. 1. When you trade in you are reminded to bring the second key. I of course only get one. These keys are not cheap. .2. The detailing was HORRIBLE!! When you buy a new (used) vehicle it should look like new. It was terrible. Sticker glue on windshield inside yucky. You can do better. I know it was Sunday but. More

"best Technicians" Came in for an oil change and waited after that went to finish my day. During my drive the car smelled like oil I thought maybe because it had a fresh Came in for an oil change and waited after that went to finish my day. During my drive the car smelled like oil I thought maybe because it had a fresh oil change. Arrived at my house and had my husband inspect the engine bay and below. There was oil on the engine cover and beneath there was oil everywhere. Along the away bar, power steering, bottom cover, etc... The oils filter looks like it's leaking oil and it doesn't look like fresh oil looks like old oil was my oil filter replaced? Might pay a visit again. The service guy also called my V8 hemi a V7 so dunno about there service employees knowing there stuff. More

Great service everything was done as fast as possible and they were very helpful with everything I needed. They answered all of my questions I had. service everything was done as fast as possible and they were very helpful with everything I needed. They answered all of my questions I had. More

Friendly service Benny took care of me When I brought my Jeep Grand Cherokee and to have the motor mounts replaced. He made sure I was happy before I left Benny took care of me When I brought my Jeep Grand Cherokee and to have the motor mounts replaced. He made sure I was happy before I left More

Great!!! Oscar Gallegos was great! Made my experience easy! No appointment and was able to drop off in the AM and have my car back by lunch.. Oscar Gallegos was great! Made my experience easy! No appointment and was able to drop off in the AM and have my car back by lunch.. More

Joe is the guy to work with Joe made a real difference in buying our Jeep he is very knowledgeable and super friendly. Made us feel really comfortable in taking our decision. Joe made a real difference in buying our Jeep he is very knowledgeable and super friendly. Made us feel really comfortable in taking our decision. More

Outstanding Customer Service The service was outstanding and all the Westbrook employees were great to work with. I will get all the services done there and I will recommend anyon The service was outstanding and all the Westbrook employees were great to work with. I will get all the services done there and I will recommend anyone who needs Dodge service to go there. More

Recall My service writer, Benny, is excellent! My one issue is, however, I asked that the tire pressure be corrected and it wasn’t done even though Benny My service writer, Benny, is excellent! My one issue is, however, I asked that the tire pressure be corrected and it wasn’t done even though Benny wrote it in block letters on the order. It was not Benny’s fault. More