Van Nuys Chrysler Dodge Jeep Ram

Top notch service Very friendly and courteous staff helped me with a dead battery. Hector the service writer told me right away that it was covered under warranty. Whil Very friendly and courteous staff helped me with a dead battery. Hector the service writer told me right away that it was covered under warranty. While I was there I was notified that my car had recalls that needed to be addressed. I received a rental and the next day my car was ready. I would recommend you buy a car just for the service. More

Friendly and helpful service. My car salesperson was: Steven Gilmore. A real straight forward compassionate kind of guy who guided me throughly with ownership of my new car. I and My car salesperson was: Steven Gilmore. A real straight forward compassionate kind of guy who guided me throughly with ownership of my new car. I and my wife enjoyed the test drive. Car buying is nerve wracking at times, Steven made it easier than most dealerships. He even involved the manager to help out. I still have a lot of questions to ask about my contract. Yet, I'm sure that the Russell Westbrook Dodge dealership will help me out. Very cool dealership set up inside too. Basketball court and everything. Thanks again guys for my new Black 2019 Dodge RT. -Erik Champ More

Helpful and friendly staff Great experience never felt pressured or pushed into a deal which gave me confidence in concluding my decisions. I will recommend Josh and Russell Wes Great experience never felt pressured or pushed into a deal which gave me confidence in concluding my decisions. I will recommend Josh and Russell Westbrook to all my friends and family in the future. More

salesmen and management OUR SALESMAN WAS VERY DOWN TO EARTH GOOD GUY IN GENERAL DIDNT TRY TO HUSTLE US JUST HELP US HE PUT IN LONG HOURS TO MAKE IT HAPPEN ESPECIALLY WHEN WE OUR SALESMAN WAS VERY DOWN TO EARTH GOOD GUY IN GENERAL DIDNT TRY TO HUSTLE US JUST HELP US HE PUT IN LONG HOURS TO MAKE IT HAPPEN ESPECIALLY WHEN WE CAME IN WITH TROUBLED CREDIT AND WALKED OUT WITH A 2019 RAM CREW CAB BIG HORN WITH A GOOD PAYMENT HIS MANAGER WAS A GOOD GUY I DEFINETLY WILL MAKE RUSSEL WESTBROOK MY DEALERSHIP OF CHOICE More

Straight forward. And clear about things. They really want to help you out and sell. They were really clear about things which is what I loved. I told them what I could afford and they made it They really want to help you out and sell. They were really clear about things which is what I loved. I told them what I could afford and they made it happen. More

Work on your customer service Every single time I’ve walked into the service dept it’s so unprofessional, no one greets and you have to wait with no one saying I’ll be with you or Every single time I’ve walked into the service dept it’s so unprofessional, no one greets and you have to wait with no one saying I’ll be with you or some type of eye contact. Everyone seems to just ignore you. More

Oil change Quick in and out service for oil change and brake fluid change. Got it done under time estimate and added free car wash. Also pointed out other things Quick in and out service for oil change and brake fluid change. Got it done under time estimate and added free car wash. Also pointed out other things I need to take care of. More

Calvin and Treavor were the best. and I LOVE MY NEW JEEP Thank you to everyone that provided such a lovely experience. Treavor was exceptionally helpful as his knowledge and deep understanding of the Jeep fe Thank you to everyone that provided such a lovely experience. Treavor was exceptionally helpful as his knowledge and deep understanding of the Jeep features made my transition to driving one super flawless. Calvin was also a wonderfully accommodating presence and went above and beyond to make our transaction as pleasant as possible. And the price we got was unrivaled! More

Pretty Straightforward sale with no real sales surprises I live in the Central Valley in California and I had researched the vehicle I wanted from Russell Westbrook before I got to the lot and arrived at th I live in the Central Valley in California and I had researched the vehicle I wanted from Russell Westbrook before I got to the lot and arrived at the lot with the intent of purchasing it. After some searching on different lots in the area where this dealer has vehicles stored, we found the truck I was looking for. The price of the 2017 Ram 2500 Mega Cab I purchased was amazing and was 6 to 7 thousand dollars cheaper than what I would have paid in the Central Valley so I didnt even need to haggle with the salesman Eduardo Mendoza or his sales manager. Both Eduardo and the Sales Manager were straight forward with me which I appreciated and I didn't find any real surprises come contract time. I am completely happy with this purchase and it was well worth the 3 hour drive from the Central Valley. I will Buy from this dealership again and would recommend others too as well. More

Great Service Alex helped me and got everything done on time and kept me informed through the process. I did not have an appointment and they were still able to acc Alex helped me and got everything done on time and kept me informed through the process. I did not have an appointment and they were still able to accommodate. More