Van Nuys Chrysler Dodge Jeep Ram

Amazing Dealership From the first time I visited the website till driving the car off the lot, the service was friendly, fast, everyone I dealt with was knowledgeable, From the first time I visited the website till driving the car off the lot, the service was friendly, fast, everyone I dealt with was knowledgeable, Thank you Paul I appreciate all you did. I'm more then thrilled with my car and happy I went with the Grand Cherokee. More

Quick service at 7am! Bennie was very helpful and efficient. I was offered water from another service member. The staff is very kind. The service was quick and I got a car Bennie was very helpful and efficient. I was offered water from another service member. The staff is very kind. The service was quick and I got a car wash! More

Above and beyond Oscar listened to my issues and resolved everything on the first run. I literally was prepared to have my Jeep there for a week as i had tried to hav Oscar listened to my issues and resolved everything on the first run. I literally was prepared to have my Jeep there for a week as i had tried to have these issues resolved at another dealer but after 3 days they only did the oil change! I took my vehicle to Oscar & dropped it off on a Sunday with zero expectations accept for some hope that it would eventually get resolved. I was astounded when he called Tuesday morning and told me that all issues (axle replacement, catalytic converter & TPS) were resolved! I came to pick up my Jeep & found it was washed and ready to go. This will be my go to dealer going forward. More

Great service Good customer service, very friendly, very helpful answering my questions, Good quality of work, very persisten. I was very pleased doing business her Good customer service, very friendly, very helpful answering my questions, Good quality of work, very persisten. I was very pleased doing business here at Russell Westbrook Chrysler Dodge Jeep Ram of Van Nuys. More

Quick and Professional Zack handled my service quickly, thoroughly and professionally. I brought my vehicle in at 7am for a 9:30am appointment. He jumped right in and proces Zack handled my service quickly, thoroughly and professionally. I brought my vehicle in at 7am for a 9:30am appointment. He jumped right in and processed the service order, ensuring my service was done as soon as possible. More

They lost my keys. Unorganized and untrustworthy service department. Will never step foot here again. Although they replaced the key they managed to lose at no charge, t Unorganized and untrustworthy service department. Will never step foot here again. Although they replaced the key they managed to lose at no charge, the whole ordeal was a big inconvenience; leaving a very bad taste in my mouth. More

great Had a great experience. People are friendly. Love the basketball court. Great environment overall. The manager did not look over my fathers employee d Had a great experience. People are friendly. Love the basketball court. Great environment overall. The manager did not look over my fathers employee discount but told me it was better than the employee discount. No sure if that's true. My father's employee discount is the base price out of the factor. More

Worst Experience at a Dealer. Went in to Test Drive a Challenger Scat Pack and was told I could not test drive it unless I did a Credit Check. My wife and I would would never fill Went in to Test Drive a Challenger Scat Pack and was told I could not test drive it unless I did a Credit Check. My wife and I would would never fill a credit application to a car we are not sure about in the first place. I am looking to buy a Car in whole not leasing or with a loan. I was told I could only test drive the Challenger v6 sxt. I Test Drove a Mustang GT and a Lexus f Sport both cost more and was not required to do a Credit Check. Will definitely not ever come back to this dealership and DO NOT RECOMMEND for any serious buyers. More

Benny was terrific. Great service, returned car earlier than anticipated. Car's like new, runs great, Benny was terrific and very friendly and helpful through the entire Great service, returned car earlier than anticipated. Car's like new, runs great, Benny was terrific and very friendly and helpful through the entire process. More