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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

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Employees
Reviews
Vehicles
4.0
5,331 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,331 reviews

April 22, 2023

Service advisor is very knowledgeable and a nice guy. Service department is way too busy. Not even a bottle of water while I waited. More

by drutt
Recommend Dealer
Yes
Employees Worked With
Roger
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Apr 24, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

We appreciate your review! It's great to hear that our service advisor was knowledgeable and friendly. We apologize for the delay and the inconvenience of not having water while you waited. We'll do our best to make sure your next visit is even better. Thank you for your support!

April 21, 2023

They are nice and helpful specially seals person Ara and his manager Mat thank you More

by Jora Melkomian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Eatezadi
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Apr 21, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Jora, thank you for the review! We appreciate your business and hope to see you back again at Russell Westbrook Chrysler Dodge Jeep RAM!

April 19, 2023

Very Professional and memorable! Thanks! Very knowledgeable and friendly, and went above and above and beyond More

by Rubinmakhani@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Raffi Mouchmouchian
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Apr 19, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hi Rubin, we're thrilled to hear that you had an unforgettable experience at Russell Westbrook Chrysler Dodge Jeep RAM. Our team is dedicated to providing knowledgeable and friendly service to all of our customers, and we're glad to hear that this was reflected in your visit. Thank you for taking the time to share your experience, and we hope to see you back!

April 19, 2023

I had a very positive experience good customer service The team was very helpful, efficient and prompt. They made my experience easy. More

by asmar.desi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience at Russell Westbrook Chrysler Dodge Jeep RAM! We're glad to hear that our team provided you with attentive service and made your visit go smoothly. We appreciate your business and hope to see you back again down the road!

April 19, 2023

Benny was amazing he assisted me with all my service needs and even managed to get my cars recall taken care of all at once so I wouldn’t have to come in at another time . More

by debra2125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

We are so happy to hear that Benny went above and beyond to assist you with your service needs, Debra! Thank you for taking the time to share your positive experience at Russell Westbrook Chrysler Dodge Jeep RAM.

April 18, 2023

Raseen and AL (manager) were phenomenal great experience I would recommend to all would recommend to all More

by Que
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AL and Raseen
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Apr 18, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Que, we love hearing about your great experience working with Raseen and AL! Thank you for your support, and we hope to see you back again at Russell Westbrook Chrysler Dodge Jeep RAM!

April 18, 2023

As usual Paymen took care of my van. Quick in and out thank you for all the help More

by Ronen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payman Arjang
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Apr 18, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Ronen, thank you so much for reviewing Russell Westbrook Chrysler Dodge Jeep RAM! We appreciate your shoutout to our amazing team and look forward to seeing you next time!

April 18, 2023

Rene is the best sells man he really helped me out to get my first car More

by ROLANDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Robles, Alex Klaumenzer
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Apr 18, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

We are glad to hear that Rene was helpful during your purchase. Thank you for working with the Russell Westbrook Chrysler Dodge Jeep RAM team! Congratulations on the first car!

April 17, 2023

Sultan was very patient and took the time to find the vehicle, was very personable, and fairly up-front with me in working out the purchase. It was nice to chat about things other than cars, for a bit, d More

by P.B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sultan
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Apr 18, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

We appreciate you taking the time to leave such a thoughtful review! It's wonderful to hear that Sultan welcomed you with excellent service and made the car-buying process enjoyable. Thank you for choosing Russell Westbrook Chrysler Dodge Jeep RAM; we hope to see you again soon!

April 16, 2023

No parts There was no part to fix my car My car shakes still More

by torosd42@gmail.com
Recommend Dealer
No
Employees Worked With
It's not the person that helped me I dissatisfied from it's the fact you guys didn't have the part to fix the car so I have to wait a month for the part and my car is still shaking every time I go on the freeway
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Apr 18, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

I sincerely apologize that you didn't receive the 5-star service we expect for all of our guests. I understand that you're frustrated, but I would be grateful for the opportunity to speak with you about this and learn more about what happened. Please consider contacting me directly so that I can see how we help assist you moving forward. Thank you, Mike Astrayan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - (818) 423.6255

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