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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

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Employees
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Vehicles
4.1
5,322 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,322 reviews

December 29, 2024

This dealership service department is clean and well maintained. The staff is helpful and ensure issues get addressed. Albert Masihi Was specially accommodating. More

by IRVINRDRGZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Masihi
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Dec 31, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to hear that Albert and the team at Van Nuys Chrysler Dodge Jeep Ram provided such accommodating service, Irvin. Thank you for recognizing our clean facilities and attentive staff!

December 28, 2024

Hector was very helpful. Really appreciated the Uber rides while my Grand Cherokee was in service. More

by wardandmetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
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Dec 31, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're happy to hear that Hector delivered 5-star service and provided you with Uber rides while the team worked on your Grand Cherokee! Thanks for choosing Van Nuys Chrysler Dodge Jeep Ram. Safe travels!

December 24, 2024

Fast, informed, trusting and helpful. Loved the faster appointments and having the parts in stock and ready to install. Makes a huge difference. More

by mail5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ARMEN
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Dec 26, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to hear that you appreciated the efficient service and stocked parts at Van Nuys Chrysler Dodge Jeep Ram. Thank you for sharing your experience, and we look forward to serving you again!

December 23, 2024

The dealership is very straightforward, responsive, and easy to work with regarding issues with my vehicle. More

by yaylayan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen, service advisor
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Dec 23, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to hear that you found the team at Van Nuys Chrysler Dodge Jeep Ram straightforward and responsive. Thank you for sharing your positive experience with us!

December 22, 2024

Great experience with Van Nuys CDJR service department. Had three trucks in for service this week and all went Great. Thank you Benny Markita. More

by morris4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benny Marikta
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Dec 23, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Morris, we're delighted to hear that Benny and the Van Nuys Chrysler Dodge Jeep Ram service team provided you with a great experience! Thank you for trusting us with your trucks.

December 22, 2024

If you want a good service talk you Albert. He really cares about your concern of your vehicle. More

by Esna G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
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Dec 23, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Esna, thank you so much for leaving Van Nuys Chrysler Dodge Jeep Ram a 4-star review. It really means a lot to hear you are happy with our service and Albert was caring.

December 21, 2024

Kept my car for a week, did not diagnose it correctly. Returned it to me and now it doesn’t run.. Never fixed the issue I brought it in for which is why it no longer runs. More

by MHG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know because there was no communication
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Dec 23, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

I'm sincerely sorry to hear about your experience with the service on your car. It sounds like we missed the mark in diagnosing and resolving the issue, which is certainly not what we strive for. We would appreciate an opportunity to make this right for you, so please reach out at your earliest convenience. Thank you, Mike Asatryan – Director of Fixed Operations – mikea@vannuyscdjr.com – 818-423-6255

December 16, 2024

Payman took amazing care of me and my vehicle, he made the process quick and easy and kept it very professional. More

by isidropismo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payman Arjang
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Dec 16, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to hear that Payman provided you with such excellent service at Van Nuys Chrysler Dodge Jeep Ram. It's great to know the process was quick and professional for you!

December 15, 2024

Brought my 2018 JL wrangler to be fixed-it had stranded me for 4 hours would not go into drive/reverse or neutral even w engine running. Dealership initially hooked up to it and said it had many codes, 2 w More

by samescobar1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector
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Dec 23, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

It's concerning to hear about your experience with the service on your Wrangler. We strive for thorough diagnostics and repairs, so I apologize if we fell short in resolving the issue. If you have any further concerns or questions, please feel free to reach out directly so we can assist you better. Thank you, Mike Asatryan – Director of Fixed Operations – mikea@vannuyscdjr.com – 818-423-6255

December 09, 2024

Roger, the Service Advisor who always looks after me and my vehicle, is very helpful and professional. More

by patricklander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Patrick, we're delighted to hear that Roger has been taking great care of you and your vehicle at Van Nuys Chrysler Dodge Jeep Ram. Thanks for sharing your positive experience!

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