Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

Overview
Employees
Reviews
Vehicles
4.0
5,325 Reviews
Contact Dealership
View Awards

6110 Van Nuys Boulevard

Van Nuys, CA

91401

Directions

By Type

Showing 5,325 reviews

February 21, 2023

easy to work with they did everything they could to help me get my dream car More

by coronaengines
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raffi
Report | Print
Feb 22, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

5-star reviews mean the world to us! Thank you for supporting Russell Westbrook Chrysler Dodge Jeep RAM!

February 21, 2023

Mike, the sales person who help me was very knowledgeable about the vehicle. He took his time to explain every detail about it. I will highly recommend him to my friends and family who are interested in purc More

by soldbyarmen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Torossian
Report | Print
Feb 22, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for the great feedback. It is great to hear that you felt taken care of by Mike! The Russell Westbrook Chrysler Dodge Jeep RAM team is grateful for your support.

February 21, 2023

Horrible selling used cars worth issues and when you come to complain they say they'll take care of it and never fix the problem two cats bought there with problems none resolved More

by Ibanezmike3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Report | Print
Feb 22, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

We strive to sell cars in excellent condition, and I'm very sorry if you've experienced issues with yours. Furthermore, this does not sound like the thorough service I expect from our team, and I apologize that these problems have not been properly repaired. I would like to step in and see what I can do to improve your experience. Please reach out when you have a moment. Thank you, Mike Astrayan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - (818) 423.6255

February 20, 2023

Very personable. Great service. They provided Uber service at no cost which was most helpful. More

by bbriggsjm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger
Report | Print
Feb 20, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We appreciate your support and hope to see you back again at Russell Westbrook Chrysler Dodge Jeep RAM. Safe travels!

February 20, 2023

After having my car all day they didn’t complete to service and didn’t tell me either. I had to read the paper myself to find out. They said they couldn’t find my wheel lock but no one called me to see More

by ADRIAN.THOMPKINS87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Payman and Benny at the service department only 2 stars
Report | Print
Feb 22, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Adrian, I'm so sorry that your service appointment did not go as hoped and that you did not receive the communicative care we pride ourselves on. This does not reflect our commitment to the 5-star experience, and I'd like to step in so that I may address your comments directly and see if I can make things right. I will take a look for your contact information, but, in the event I can't reach you, please consider giving me a call. Thank you, Mike Astrayan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - (818) 423.6255

February 20, 2023

Negotiated online/phone and most of the docs were completed so the finance process went quickly More

by krissy.mcintosh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance Rep was easy to work with
Report | Print
Feb 21, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Krissy, thank you for the review! We are so glad to hear that you had a successful experience working with the Russell Westbrook Chrysler Dodge Jeep RAM team. Drive safely, and we hope to see you back again down the road!

February 20, 2023

It was an amazingly busy day for them And it took much longer than anticipated So they generously reduced my bill. More

by RABBANCAMIAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 22, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We are so glad to hear that the Russell Westbrook Chrysler Dodge Jeep RAM team was able to assist with your vehicle and get the job done. We appreciate your patience during your visit and hope to see you back again down the road!

February 20, 2023

Salesmen are very friendly and willing to work with you. Our salesmen was willing to send us extra pictures and videos before driving to see vehicle in person. More

by Cjsanchez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Eatezadi
Report | Print
Feb 21, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the Russell Westbrook Chrysler Dodge Jeep RAM team. Drive safely, and we hope to see you back again down the road!

February 19, 2023

Best experience ever! Ara made it all happen in less than a few hours. This was the fastest leasing process as well. Highly recommend shopping here with Ara before anywher More

by Kania R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ara
Report | Print
Feb 20, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

It's great to hear that Ara took such great care of you! Thank you for choosing Russell Westbrook Chrysler Dodge Jeep RAM and for sharing your experience. Safe travels ahead!

February 19, 2023

Great customer service nice and easy ill be returning to get my next vehicle without a doubt More

by Williammartinez2590
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wyatt, Rayan Saab
Report | Print
Feb 20, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for trusting Russell Westbrook Chrysler Dodge Jeep RAM with your business! We are pleased to hear about your positive experience, and look forward to seeing you in the future!

1
...
68
69
70
...
533